Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Sasha Richardson

Sasha Richardson

Mountain View,California

Overview

3
3
years of professional experience

Work History

Assistant Community Manager

Greystar
Landsby, Mountain View, California
11.2023 - Current
  • 632 Multi-site Lease Up
  • Directly manage 4 staff members: 2 leasing consultants, 1 leasing manager, and 1 resident service coordinator
  • Manage numerous invoices per month for payment processing
  • Maintain accurate financial records related to organizational expenditures.
  • Execute monthly management report (MMR), weekly financials, collections/evictions, market survey and lease audits
  • Oversee BMR program with HouseKeys
  • Manage special programs: Transportation Demand Management (TDM) program
  • Educate staff on standard operation procedures (SOP's)
  • Improved reputation score increasing client satisfaction by 20% (Google, Yelp, and Kingsley)

Assistant Manager

SARES REGIS Group
Oak Grove Apartments, Oakland, CA
06.2023 - 11.2024
  • Oversee a portfolio of 8 communities (250+ units)
  • Manage, review, and submit invoices from vendors, contractors, and service providers for payment
  • Review monthly financial reports and assist in completing variance reports.
  • Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence
  • Collect, verify, track, monitor and validate data in the PM Software (Yardi) and external logs.
  • Audit files for accurate completion and compliance
  • Complete and/or verify completion of accurate and timely weekly reports.
  • Review daily rent recommendations and proactively identify opportunities to maximize income
  • Conduct quality control inspections of work to monitor and resolve problems.
  • Manage and oversee operations, maintenance and administration of properties.
  • Affordable Housing/ HOA client management services
  • Marketing/Advertisement: Rently, Craigslist ads, Google Ads, Instagram

Assistant Manager/Operations Manager

SARES REGIS Group
333 Fremont, San Francisco, California
05.2022 - 06.2023
  • Manage, review, and submit invoices from vendors, contractors, and service providers for payment
  • Review weekly/monthly financial reports and assist in completing variance reports.
  • Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence
  • Collect, verify, track, monitor and validate data in the PM Software (Yardi/RealPage) and external logs.
  • Audit files for accurate completion and compliance
  • Review daily rent recommendations using Realpage and proactively identify opportunities to maximize income
  • Conduct quality control inspections and risk management analyses
  • Supervise on site maintenance (1 person)
  • Supported local Sares Regis Group properties with leasing and administrative tasks(Solaire, Strata, and Venue )
  • Marketing/Advertisement: Craigslist ads, Google Ads, Instagram

Resident Services Manager

SARES REGIS Group
Cadence, South San Francisco, CA
08.2021 - 05.2022
  • Supervise 3 on site maintenance staff
  • Manage audits on lease renewals, move ins/outs, and renter's insurance to ensure compliance
  • Oversee daily operations, maintenance, and administration duties
  • Respond and effectively troubleshoot resident concerns in a timely and professional manner
  • Serve as a liaison between maintenance, vendors, and office personnel
  • Completed and verified daily reports for accuracy
  • Review contracts and bids to reduce contract expenses

Education

Bachelor of Arts - Communication

San Jose State University
San Jose, CA
05.2020

Skills

  • Yardi/YardiJPM
  • Accounts Payable (AP)
  • NetVendor
  • Microsoft Office Suite
  • 5 years of Customer Service
  • 5 years of Sales (Inside and Outside)
  • 3 years Project Management
  • 3 years of Property Management

Affiliations

Landsby
  • Recipient of County of Santa Clara Office of the Sheriff Honor Guard (2020)
  • Recipient of Excellence of Health and Wellness: 2020 AACSA Covid Essential (2023)

Timeline

Assistant Community Manager

Greystar
11.2023 - Current

Assistant Manager

SARES REGIS Group
06.2023 - 11.2024

Assistant Manager/Operations Manager

SARES REGIS Group
05.2022 - 06.2023

Resident Services Manager

SARES REGIS Group
08.2021 - 05.2022

Bachelor of Arts - Communication

San Jose State University

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