Experienced Phlebotomy Technician and Patient Care Technician with a solid background in clinical settings, including Genesis Medical Training Center and Nassau University Medical Center. Skilled in venipuncture and specimen management, contributing to improved operational efficiency. Known for excellent communication and organizational abilities, with a focus on quality enhancement. Capable of juggling multiple tasks while maintaining high accuracy and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Nassau University Medical Center
11.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Maintained clean and safe environment to promote patient safety and comfort.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
Certified Phlebotomy Technician
Genesis Medical Training Center
05.2024 - Current
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Organized daily work based on collection priority.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Reviewed patient records for accuracy and completeness.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Centrifuged blood samples as outlined in clinical protocols.
Packaged and shipped specimens to central lab daily.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Dispatcher/Route Supervisor
Temco Logistics
05.2022 - Current
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Associate Supervisor
Target
07.2020 - 06.2022
Evaluated employee performance and coached and trained to improve weak areas.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Education
Certified Phlebotomy Technician - Phlebotomy
Genesis Medical Training Center
05.2024
High School Diploma -
Colegio Santo Domingo Savio
06.2020
Skills
Infection control and standards
Patient positioning and observation
Venipuncture and phlebotomy
Medical records management
Patient confidentiality and HIPAA compliance
Specimen handling and labeling
Quality control processes
Health education strategies
Data entry accuracy
CPR certification and emergency response
Blood glucose testing and vital signs monitoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
CPR Training
BLS Training
Certified Phlebotomy Technician
Certified PCA II , Nassau University Medical Center - 01/2025
Timeline
Patient Care Technician
Nassau University Medical Center
11.2024 - Current
Certified Phlebotomy Technician
Genesis Medical Training Center
05.2024 - Current
Dispatcher/Route Supervisor
Temco Logistics
05.2022 - Current
Associate Supervisor
Target
07.2020 - 06.2022
High School Diploma -
Colegio Santo Domingo Savio
Certified Phlebotomy Technician - Phlebotomy
Genesis Medical Training Center
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