Sasha Rodriguez
DeBary,FL
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
Work History
Server
Red Bowl Asian Bistro
Deltona , FL
2015.08 - 2023.05
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Education
Associate of Science - Criminal Justice
ITT Tech
Lake Mary2012-08
Skills
- Beverage Preparation
- Supply Restocking
- Order Management
- Table Bussing
- Safe Food Handling
- Food Running
- Table Setting
- Sales Techniques
- Order Accuracy
- POS Operation
- Food Safety Understanding
- Performance Improvement
- Positive and Professional
- Guest Seating
- Strong Work Ethic
Languages
Spanish
Professional
References
References available upon request.
Timeline
Server
Red Bowl Asian Bistro
2015.08 - 2023.05
Associate of Science - Criminal Justice
ITT Tech
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