Summary
Overview
Work History
Skills
Timeline
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Sasha Rosales

Paterson,NJ

Summary

Bilingual professional (English/Spanish) with strong experience in customer service, logistics, warehouse operations, and quality control. Known for being reliable, detail-oriented, and committed to ensuring customer satisfaction through efficient order management and issue resolution. Skilled in coordinating with cross-functional teams, handling receiving and shipping, inventory control, picking and packing, and front desk/admin support. Adept at working in fast-paced environments, with a focus on accuracy, efficiency, and teamwork.

Overview

8
8
years of professional experience

Work History

Amazon driver

Amazon
, NJ
01.2024 - Current
  • Delivered packages to homes and businesses with a focus on timeliness and professionalism.
  • Scanned and tracked packages, resolving delivery issues as needed.
  • Provided friendly and efficient customer support during deliveries.

Cleaning Manager

The perfect cleaning crew
waynw, NJ
02.2021 - Current
  • Review staff schedule and assignments.
  • Confirm that all teams are on-site and on time.
  • Respond to client emails and calls.
  • Handle urgent client issues, or last-minute bookings.
  • Check supply levels, and order if needed.
  • Review and approve daily job reports.

Warehouse Supervisor

uyou
Passaic, New Jersey
01.2018 - 01.2021
  • Received and inspected incoming goods to ensure order accuracy and quality.
  • Coordinated with logistics teams to support on-time deliveries.
  • Maintained organized records using scanning and inventory control systems.
  • Performed daily tasks including receiving, packing, and labeling shipments.
  • Supported inventory management and completed clerical duties.
  • Operated warehouse equipment and followed safety procedures.
  • Conducted inspections of incoming and outgoing products.
  • Labeled and organized merchandise according to standards.

Skills

  • Inventory Management
  • Logistics Coordination
  • Team Management
  • Adaptability
  • bilingual (Spanish and english)

Timeline

Amazon driver

Amazon
01.2024 - Current

Cleaning Manager

The perfect cleaning crew
02.2021 - Current

Warehouse Supervisor

uyou
01.2018 - 01.2021
Sasha Rosales