Summary
Overview
Work History
Education
Skills
Timeline
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Sasha Rudd

Kaplan,Louisiana

Summary

Driven by a results-focused approach, I leveraged my time management and customer service skills at Macy's to significantly enhance client satisfaction and loyalty. My expertise in team leadership and sales techniques fostered a collaborative environment at Amazon and CVS Pharmacy, driving business growth and optimizing workflow through strategic decision-making and problem-solving.

Overview

4
4
years of professional experience

Work History

Beauty Sales Advisor

Macy's
05.2023 - Current
  • Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
  • Collaborated with store management to design and implement creative visual merchandising displays that showcased new products and promotions effectively..
  • Utilized social media platforms to promote new products and share valuable beauty tips with followers, increasing brand awareness and customer engagement.
  • Offered exceptional customer service by addressing concerns promptly and professionally, resulting in high satisfaction ratings.
  • Generated customer loyalty by offering personalized product recommendations based on client preferences, resulting in repeat business and increased sales.

Process Assistant

Amazon
09.2022 - 03.2023
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Manager

CVS Pharmacy
04.2020 - 09.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Bachelor of Science - Kinesiology

University of Louisiana At Lafayette
Lafayette, LA
05.2023

Skills

  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Team Leadership
  • Sales Techniques
  • Customer Service
  • Teamwork and Collaboration
  • Decision-Making

Timeline

Beauty Sales Advisor

Macy's
05.2023 - Current

Process Assistant

Amazon
09.2022 - 03.2023

Manager

CVS Pharmacy
04.2020 - 09.2022

Bachelor of Science - Kinesiology

University of Louisiana At Lafayette

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Sasha Rudd