Sashariann Tatis

Manager:

• Supervised staff including: Veterinarians, Vet techs/assistants and receptionists.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Manages payroll and schedules for staff.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers.
• Improved safety procedures to create safe working conditions for workers.
• Improved marketing to attract new customers and promote business.

Veterinary Technician:

• Collected and recorded animal case histories.
• Restrained animals for examination or treatment.
• Observed and reported on the behavior and condition of animals.
• Provided emergency first aid or general nursing care.
• Administered medications, vaccines, and treatments as per a Veterinarian.
• Drawing blood samples, performing diagnostic testing (in-house) and preparing samples for lab (out).
• Placing IV catheters and intubation (for emergencies or surgery patients).
• Taking x-rays and ekg.
• Prepare animals and instruments for surgery.
• Administer/monitor anesthesia and assist during medical procedures.
• Performing dental x-rays and cleanings under anesthesia.
• Educate animal owners on home care (vaccine reactions, surgery discharge, diet).
• Clean, disinfect, wrap and sterilize dental and surgery instruments.
• Maintenance and calibrations of blood machines and autoclave while keeping logs up to date.

Receptionist:

• Maintained client records and updated information.
• Take payments for services.
• Book appointments, consultations and procedures.
• Answer multi-phone lines, respond to emails and make follow-up calls.
• Stay up-to date with insurance companies/policies and different payment options to help clients.

• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Restrained animals for examination or treatment
• Observed and reported on the behavior and condition of animals.
• Provide emergency first aid or general nursing care.
• Drew blood samples, performed diagnostic testing (in-house) and prepared samples for lab (out).
• Placed IV catheters and intubated for emergency cases or for surgery preparation.
• Took x-rays and ekg.
• Prepared animals and instruments for surgery.
• Administered/monitored anesthesia and assisted during medical procedures.
• Performed dental x-rays and cleanings for pets under anesthesia.

• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Cleaned and disinfected exam areas, surgical equipment (autoclave), and kennels to prevent diseases and control odors.
• Drawing blood samples, performing diagnostic testing (in-house) and preparing samples for lab (out).