Sasha Usher
Hialeah Gardens
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Pollo Tropical
Doral
11.2023 - 01.2025
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Addressed customer questions and concerns regarding products and services.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Hialeah Gardens High School
Hialeah, FL06-2024
Skills
- Customer service experience
- Basic comprehension of healthcare principles
- Introductory understanding of medical terminology, insurance plans, and policies
- Technical Skills in Microsoft Office (Excel, Word, PowerPoint)
- Strong communication and interpersonal skills
- Issue resolution skills
Certification
- Certified Medical Administrative Assistant
Languages
English
Full Professional
Spanish
Limited
Timeline
Customer Service Cashier
Pollo Tropical
11.2023 - 01.2025
High School Diploma -
Hialeah Gardens High School