Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Affiliations
Timeline
Accomplishments
Work Preference
Quote
89
Sasha Webster

Sasha Webster

Fredericksburg,VA

Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Order Filler

Genesis Logistics
03.2024 - 06.2024
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Merchandiser

LGC Associates, LLC
09.2022 - 05.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Server/Hostess

Legends Bar & Grill
06.2021 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Flagger/Traffic Control

H2 Construction
05.2022 - 07.2022
  • Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
  • Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
  • Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
  • Controlled flow of automotive traffic under direction of project supervisor.

Retail Sales Associate

Rappahannock Goodwill
11.2020 - 05.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • I am hands on with customers, and I have great memory with what's on the shelves at a given time, which comes in handy with an environment that does not have a solid inventory
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Overnight Manager

7-11
07.2020 - 08.2020
  • I make sure the inventory is checked in correctly
  • I also make sure that cash in registers are accurate before closing shifts
  • I am over equipment maintenance and cleaning per COVID-19 regulations
  • Work was temporary as I only needed a seasonal job because I'm in school for my Associates in Business Administration and my schedule did not match up with my courses.

Sales Consultant Representative

Intuit
11.2017 - 02.2018
  • I was a Small Business Consultant for QuickBooks
  • I managed accounts and upgraded customers and accountant accounts
  • I made sure that my customers that used chat knew that I was a person and not a robot
  • I also handled email accounts for their small businesses
  • Built personal relationships with clients
  • I made sure I far exceeded their expectations every time
  • I communicated what the steps would be and how long for their accounts to show upgrades
  • Handled all prospective customer correspondence, including emails and calls
  • Verified client personal information
  • Tracked sales and other KPIs
  • Handled and followed up on escalations
  • Provided client and technical support
  • Provided exceptional customer service

IHOP server

IHOP
04.2017 - 08.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Manager

Chipotle Mexican Grill
05.2014 - 07.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

Dispatcher/Customer Service

Office Dispatch LLC
04.2014 - 03.2015
  • Performed data entry for customer information
  • Managed client records
  • Set up client appointments
  • Performed customer service surveys
  • Provided policy and service information
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Answered calls from customers and used a switch board to accurately transfer them
  • Resolved customer information and complaints
  • Handled online orders and credit card transactions
  • Confirmed payments, refunds, etc
  • Resolved payment and order disputes

Education

High School Diploma -

King George High School
King George County, VA
06.2010

Some College (No Degree) -

Eastern Virginia Medical School
Fredericksburg, VA

Associate in Business Administration - Accounting And Business Management

Germanna Community College
Fredericksburg, VA
06.2025

Skills

  • Customer Service
  • Career Readiness Cert Silver Banner
  • Microsoft Powerpoint
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Office
  • Notary Public
  • Data Entry
  • Scheduling
  • Filing
  • Customer Service Skills
  • Management
  • Organizational Skills
  • Inventory
  • Receptionist
  • Outlook
  • Sales Experience
  • English
  • QuickBooks
  • Account Management
  • Food industry
  • Order management system
  • Oracle
  • Inventory control
  • Salesforce
  • Dispatching
  • Writing skills
  • Communication skills
  • Time management
  • Patient monitoring
  • Phone etiquette
  • Warehouse Safety
  • Product picking
  • Heavy Lifting
  • Forklift Operation

Certification

Notary Public, 12/01/19, 12/01/24

Assessments

  • Attention to detail, Proficient, 07/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Customer service, Proficient, 09/01/20, Identifying and resolving common customer issues
  • Scheduling, Proficient, 07/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts

Personal Information

  • Relocation: Anywhere
  • Title: Manager/Customer Representative

Affiliations

  • Junior Honor's Society

Timeline

Order Filler

Genesis Logistics
03.2024 - 06.2024

Merchandiser

LGC Associates, LLC
09.2022 - 05.2023

Flagger/Traffic Control

H2 Construction
05.2022 - 07.2022

Server/Hostess

Legends Bar & Grill
06.2021 - 08.2022

Retail Sales Associate

Rappahannock Goodwill
11.2020 - 05.2021

Overnight Manager

7-11
07.2020 - 08.2020

Sales Consultant Representative

Intuit
11.2017 - 02.2018

IHOP server

IHOP
04.2017 - 08.2017

Manager

Chipotle Mexican Grill
05.2014 - 07.2015

Dispatcher/Customer Service

Office Dispatch LLC
04.2014 - 03.2015

High School Diploma -

King George High School

Some College (No Degree) -

Eastern Virginia Medical School

Associate in Business Administration - Accounting And Business Management

Germanna Community College

Accomplishments

  • Achieved 99.9% Picker Rate through effectively helping with keeping products stocked, replenished, and in their right locations.

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

401k matchPaid time offPaid sick leaveHealthcare benefitsStock Options / Equity / Profit SharingWork from home optionCareer advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsFlexible work hours

Quote

If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou

Similar Profiles

CREATE PROFILE
Sasha Webster