Sasha Whitehead
Raleigh,NC
Summary
Motivated and detail-oriented BioWork student with hands-on training and a solid foundation in biomanufacturing principles, safety, and quality systems. Demonstrating excellent problem-solving skills, and the ability to quickly identify effective solutions. Thrives in fast-paced settings with exceptional communication skills and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
The Ups Store
10.2024 - Current
- Using logistics as we packed and shipped packages on a regular basis with effective communication.
- Used copy, fax and printer machines on a regular basis.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Perform notaries successfully while ensuring all parties are truthful.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Life Changez
03.2024 - 10.2024
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
Cashier/Sales Associate/Customer Service
Big Lots
03.2023 - 09.2023
- I successfully complete transactions while professionally establishing a bond with customers. I solve issues in a quick and efficient manner. Cleaned, refurnished, priced, and serviced daily.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Customer Service
Micheals Arts and Crafts
09.2022 - 02.2023
- Replenishing the store as well as accommodating customers needs. Provided customer service when required.
- Ensured that customer service standards were met by providing excellent customer service skills.
- Developed customer service procedures, policies and standards.
Education
High school diploma -
Wakefield High School
06.2024
BioWork
Wake Tech
Raleigh, NCSkills
- Logistic knowledge
- SOP and cGMP understanding
- Writing skills
- Organizational skills
- Scale use
- Notary services
- Time management
- Computer skills
Personal Information
Certification
- CPR Certification
- August 2024 to Present
Timeline
Sales Associate
The Ups Store
10.2024 - Current
Receptionist
Life Changez
03.2024 - 10.2024
Cashier/Sales Associate/Customer Service
Big Lots
03.2023 - 09.2023
Customer Service
Micheals Arts and Crafts
09.2022 - 02.2023
High school diploma -
Wakefield High School
BioWork
Wake Tech
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