Sasha A. Anderson
Human Resources
Lehigh Acres
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Proficient in fostering positive relationships with clients to resolve complex problems and minimize escalations while accomplishing a 5-star customer experience.
Overview
9
9
years of professional experience
Work History
Talent Acquisition & Compensation Specialist
Lee County BoCC, Human Resources
2023.07 - Current
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Implemented innovative recruitment strategies to increase number of high-quality job applicants.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Conducted wage and salary surveys to build competitive compensation plans.
- Assisted with writing job postings and job descriptions for boards.
- Researched most current job trends and made recommendations to management regarding salary compensation.
- Researched and analyzed wage, salary and other industry trends.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
Benefits Specialist
Lee County BOCC, Human Resources
2022.01 - 2023.06
- Resolved issues and inquiries from plan participants regarding health and other benefits and deductions through telephone, email and in-person interactions.
- Participates and/or assists in the review and revision of standard operating procedures impacting benefit functions.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Checked employees' benefits enrollment for accuracy and inputted all data into Vista PDS.
- Facilitated open enrollment processes and coordinated paperwork to assist employees with benefit options.
- Prepares weekly reports, analyzes data, and completes benefit audits.
- Assists with Benefit Briefings/Updates and Annual Open Enrollment meetings.
- Coordinates benefit plans in the Human Resources Information System (HRIS); including but not limited to, plan setup & maintenance, benefits processing such as monthly and annual enrollments, testing and updates.
- Promoted a positive attitude towards wellness, encouraging clients to adopt healthier habits in their daily lives as a Wellness Champion.
Fiscal Specialist
Lee County BoCC, Lee County Library System
2017.11 - 2022.01
- Used Oracle JDEdwards and Hubble to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
- Gathered, summarized and analyzed significant amounts of transactional data to make reasonable conclusions and facilitate key accounting and business decisions.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Implemented and designed electronic file system to log purchase orders expenditures to be used to eliminate discrepancies.
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using Oracle JD Edwards & OnBase with 99% accuracy.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
Customer Service Specialist, Senior
Lee County BoCC, LeeTran
2015.01 - 2017.11
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Master of Science - Human Resources Management, MHRM
Rasmussen University
Ocala, FL 2020.04 - 2021.03
Bachelor of Science - Human Resources & Organizational Leadership
Rasmussen College
Ocala, FL 2017.08 - 2019.06
Associate of Science - Business Management - Human Resources
Rasmussen College
Fort Myers, FL 2013.07 - 2014.09
Skills
Analytical reasoning
Timeline
Talent Acquisition & Compensation Specialist
Lee County BoCC, Human Resources
2023.07 - Current
Benefits Specialist
Lee County BOCC, Human Resources
2022.01 - 2023.06
Master of Science - Human Resources Management, MHRM
Rasmussen University
2020.04 - 2021.03
Fiscal Specialist
Lee County BoCC, Lee County Library System
2017.11 - 2022.01
Bachelor of Science - Human Resources & Organizational Leadership
Rasmussen College
2017.08 - 2019.06
Customer Service Specialist, Senior
Lee County BoCC, LeeTran
2015.01 - 2017.11
Associate of Science - Business Management - Human Resources
Rasmussen College
2013.07 - 2014.09
Similar Profiles
Ashlee ChambersAshlee Chambers
Customer Service Specialist at Lee County BOCCCustomer Service Specialist at Lee County BOCC
Bryan-James ReddenBryan-James Redden
Environmental Planner at St. Lucie County BOCC (Environmental Resources Department)Environmental Planner at St. Lucie County BOCC (Environmental Resources Department)
Kourtney DesrosiersKourtney Desrosiers
Administrative Specialist at Lee County Human And Veteran ServicesAdministrative Specialist at Lee County Human And Veteran Services