Sashae Sanchez
Apollo Beach,FL
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Currently serving in the United States National Guard. Energetic and results focused with success in working with diverse teams to achieve outstanding results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Motor Transport Operator
Florida Army National Guard
Apollo Beach, FL
05.2022 - Current
- Experienced handling heavy vehicle operations, including planning, driving, loading and unloading, and convoy operations
- Safely operating military vehicles, earning enough miles and driving time to obtain the Army Driver's Badge
- Perform vehicle maintenance checks to ensure proper operability and functioning
- Ensure all loads are properly centered, balanced, and secured before and during transportation.
Call Center Agent
American Power and Gas
Tampa, FL
03.2023 - 04.2023
- Respond to customer inquiries via phone, email, and chat resolving issues concerning their service
- Collaborate with cross-functional teams to implement customer feedback to decrease complaints
- Maintained detailed customer records and call logs, documenting the data into the customer relationship management system (CRM)
- Maintained a professional, friendly demeanor with customers always receiving positive customer feedback
- Dispatched customer calls to appropriate company departments for unresolved concerns and problems with service.
Education
King High School
Some College (No Degree) - Phlebotomy
Miranda Phlebotomy Training Center
Tampa, FLSkills
- Analytical Thinking
- Inventory Control
- Communications
- Equipment Safety
- Time Management
- Product Handling
- Defensive Driver
- Venipuncture
- Patient Care
- Blood collection
- Data Entry
- Paperwork Processing
- HIPAA
- Health Education
- Medical terminology knowledge
- Anatomy and physiology
- Patient support
Certification
- Army Transportation School
- U.S. Army National Guard
- Certified Phlebotomist Technician
Professional Highlights
Completed the Army Motor Transport Operator Course by completing 239 hours of instruction at the United States Army Transportation School.
NPCE
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- NSHSS
Timeline
Call Center Agent
American Power and Gas
03.2023 - 04.2023
Motor Transport Operator
Florida Army National Guard
05.2022 - Current
King High School
Some College (No Degree) - Phlebotomy
Miranda Phlebotomy Training Center
Similar Profiles
Ian GrathwohlIan Grathwohl
Combat Engineer at Florida Army National GuardCombat Engineer at Florida Army National Guard
Roda SingsonRoda Singson
Security Officer-ICE Mission at Florida Army National GuardSecurity Officer-ICE Mission at Florida Army National Guard
JOSHUA LOCKLARJOSHUA LOCKLAR
Informational Technology Specialist at Florida Army National GuardInformational Technology Specialist at Florida Army National Guard
Emilio EchevarriaEmilio Echevarria
Florida Army National Guard Military Police at Florida Army National GuardFlorida Army National Guard Military Police at Florida Army National Guard
Jeff AdamsJeff Adams
Team Lead, Coporate Dispatch at A2C / MTMTeam Lead, Coporate Dispatch at A2C / MTM