Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
8
8
years of professional experience
Work History
General Laborer
Simplified Labor Staffing Solutions
Carson, CA
05.2024 - Current
Stacked goods on pallets according to size and weight specifications.
Recorded serial numbers for electronic products before placing them onto pallets for transport purposes.
Assisted in loading and unloading cargo from various vessels at the dock.
Assisted in navigating large loads to assigned areas.
Loaded and unloaded packages from loading dock to trucks.
Handled packages safely while unloading and transporting.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Tagged and wrote identifying information on containers, boxes and cargo.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Adhered to workplace safety standards and OSHA regulations.
Completed necessary paperwork related to shipping and receiving duties accurately.
Loaded and unloaded containers of merchandise onto trucks or trailers manually or using a forklift.
Communicated effectively with supervisors, co-workers and customers in order to resolve issues quickly and accurately.
Verified contents of each container against the manifest list provided by management.
Administrative Assistant
Tearapy therapist services Inc
Santa Ana, CA
06.2023 - 04.2024
Answered incoming calls from potential new patients and existing patient inquiries.
Provided clear instructions to patients regarding their upcoming visits.
Performed follow up calls to confirm scheduled appointments.
Resolved customer complaints in a professional manner.
Conducted outbound calls to remind patients of upcoming appointments.
Assisted in scheduling, rescheduling, and canceling appointments for patients.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Medical Assistant
Malek Fahd Islamic School
Long Beach, CA
06.2022 - 06.2023
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Scheduled appointments for patients via phone and in person.
Supported administrative staff by processing payments.
Contacted medical facilities to schedule patients for admission.
Handled general office duties to support administrative staff during peak hours.
Medical Assistant
Issac Elienstein Corporation
Lakewood, Ca
05.2022 - 05.2022
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Housekeeper
Simply Crystal clean
Lake Forest, CA
09.2018 - 08.2021
Organized closets with hangers for guests' clothing items.
Responded to requests from guests regarding housekeeping needs.
Sanitized all areas of the hotel lobby and public restrooms.
Maintained a clean linen closet by folding sheets neatly on shelves.
Delivered requested items such as extra pillows or blankets to guest rooms.
Laundered sheets and removed stains to restore linens to pristine condition.
Maintained and organized cleaning supplies stock.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Sales Associate
Fashion Q
Cerritos
09.2016 - 09.2018
OrdereD supplies, maintained inventory logs and restocked.
Tracked inventory levels throughout the day and restocked items as needed.
Kept informed about new products arriving at the store on a regular basis.
Stocked shelves with merchandise according to company standards.
Education
Medical Assisting
Downey Adult School
Downey, CA
04-2022
High School Diploma -
Downey High School
Downey, CA
06-2014
Skills
Document Control
Workflow Optimization
HIPAA Compliance
Continuous Improvement
Patient Flow Management
Patient Scheduling
CPR
Vital signs
Appointment Setting
Stocking supplies
Preparing specimens and samples
Electrocardiography (EKG)
Clinical Documentation
Timeline
General Laborer
Simplified Labor Staffing Solutions
05.2024 - Current
Administrative Assistant
Tearapy therapist services Inc
06.2023 - 04.2024
Medical Assistant
Malek Fahd Islamic School
06.2022 - 06.2023
Medical Assistant
Issac Elienstein Corporation
05.2022 - 05.2022
Housekeeper
Simply Crystal clean
09.2018 - 08.2021
Sales Associate
Fashion Q
09.2016 - 09.2018
Medical Assisting
Downey Adult School
High School Diploma -
Downey High School
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