Sashalyn Stewart-Lyttle
Paterson,US
Summary
With a dynamic work ethic and a service-oriented personality. Ability to establish rapport and collaborate as part of a team. Front desk agent with experience processing hotel reservations and completing check-in and check-out procedures in a timely manner. A real go-getter with strong presentation skills in front of large groups of people. Customer service is a priority.
Experienced with overseeing kitchen operations to ensure seamless and efficient food preparation and service. Utilizes leadership and organizational skills to maintain high standards of cleanliness and safety. Track record of team collaboration and problem-solving to achieve optimal kitchen performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier
Pomptonian Food Service
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
School Custodian
Aramark
03.2023 - Current
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
Housekeeping Supervisor
Crown Reef Beach Resort and Waterpark
12.2020 - 05.2021
- Worked with the front desk to respond to all guest requests as quickly as possible.
- Managed daily workflow by prioritizing tasks and keeping a tight schedule.
- Trained and mentored all new employees to ensure the highest possible level of service and performance.
- Was in charge of scheduling, training, and performance monitoring for (8) employees.
- Kept track of everything.
- Sent requests for repairs to the maintenance team.
- Am in charge of supervising the room attendants.
- Made a recording.
- Was in charge of the facility's day-to-day operations.
- Assessed employee performance and devised strategies for improvement.
- Placed an order for housekeeping supplies as well as guest toiletries.
Front Desk Associate
Omni Orlando Resort at ChampionsGate
09.2019 - 11.2020
- Was in charge of keeping the front desk area clean and organized.
- Greeted guests politely and gave them room keys as well as information on amenities and policies.
- Went above and beyond for my guests, including making outside venue reservations and organizing tours.
- Worked with housekeeping and maintenance staff to respond to guest requests and complaints.
- Arranged for guests' transportation to and from the airport or town.
- Immediately notified housekeeping and the maintenance department about guest room issues, such as maintenance issues and room service in order to expedite resolution.
Teacher
Duckenfield Primary School
09.2010 - 07.2018
- Encouraged students with particular academic interests to pursue them to the fullest extent possible.
- All necessary paperwork for classroom activities, such as meal count sheets and attendance logs, were completed and filed.
- Assessed students' progress and met with parents to discuss their children's progress.
- Helped struggling students maintain their progress by creating individualized lesson plans that focused on areas where they could improve.
- Am an English teacher at a large secondary school.
- Was named 'Educator of the Year.'
- Come up with new and exciting ways to keep the kids engaged during lessons.
- Plan creative classroom games based on the topics.
- Create a lesson plan based on the school's curriculum.
- Supervise the activities of students while on duty.
Education
Patient Care Technician
Always Health Institute
20 Clark ST Paterson NJ 0750508.2025
Low Pressure Black Seal Bioler Licenses
The Training Center
113 Monmouth RD Suite 1 Wrightstown NJ 0856206.2025
Associate of Science -
Excelsior Community College
Kingston, St. Andrew Parish01.2008
GED -
Happy Grove High School
Hordley, Portland Parish01.2007
Skills
- Decision-making
- Team oversight
- Staff supervision
- Employee interaction
- Leadership
- Cleaning oversight
- Front desk experience
- Administrative tasks
- Customer service
- Meetings and presentations
- Housekeeping
- Telephone etiquette
- Team Leadership
Certification
High School Diploma
Timeline
Cashier
Pomptonian Food Service
12.2023 - Current
School Custodian
Aramark
03.2023 - Current
Housekeeping Supervisor
Crown Reef Beach Resort and Waterpark
12.2020 - 05.2021
Front Desk Associate
Omni Orlando Resort at ChampionsGate
09.2019 - 11.2020
Teacher
Duckenfield Primary School
09.2010 - 07.2018
Associate of Science -
Excelsior Community College
Patient Care Technician
Always Health Institute
Low Pressure Black Seal Bioler Licenses
The Training Center
GED -
Happy Grove High School
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