Linda Maciel
San Jose,United States
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
31
31
years of professional experience
Work History
Warehouse Lead
GXO
Santa Clara, CA
12.2021 - Current
- Evaluated and processed incoming material for disposition and separating materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing.
- Kept corporate departments and customers updated on critical shipments.
- Acted as liaison between company departments and warehouse teams.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Warehouse Lead
DHL Supply Chain
Santa Clara, CA
05.2018 - 12.2021
- Acted as liaison between company departments and warehouse teams.
- Supervised warehouse operations by managing employees during shifts.
- Trained employees on equipment operation and safety protocols.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Courier
Amazon
San Jose, CA
03.2018 - 05.2018
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Tracked delivery information, mileage and fuel use while on shift.
- Delivered packages to customer doorsteps and business offices.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Baker
Lunardi Food
San Jose, CA
08.2015 - 03.2018
- Complied with health and safety codes to protect staff and customers.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Established and maintained positive vendor relationships.
Shift Manager
CVS
San Jose, CA
10.2002 - 01.2014
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Tracked receipts, employee hours and inventory movements.
- Rotated stock according to dates and protocols.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Created employee schedules to align coverage with forecasted demands.
Business Proprietor
Mediclean
San Jose, CA
09.2002 - 03.2005
- Managed contract negotiations and vendor compliance, supporting new account development and broadening service offerings.
- Used business software packages to maintain files and administrative records.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
Cashier
Safeway
San Jose, CA
01.1995 - 01.2001
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Collected and authorized payments of guests.
Education
High School Diploma -
James Lick High School
San Jose, CA1995
Skills
- Microsoft Office
- Quality and Defect Control
- Customer and Call Response
- Warehouse Coordination and Support
- Recordkeeping and Documentation
- Stock Disposal
- Team Coordination
- Decision Making
- Adaptable and Flexible
- Forklift Operation
- Shipping and Receiving
- Organizational Skills
- Data Processing
Timeline
Warehouse Lead
GXO
12.2021 - Current
Warehouse Lead
DHL Supply Chain
05.2018 - 12.2021
Courier
Amazon
03.2018 - 05.2018
Baker
Lunardi Food
08.2015 - 03.2018
Shift Manager
CVS
10.2002 - 01.2014
Business Proprietor
Mediclean
09.2002 - 03.2005
Cashier
Safeway
01.1995 - 01.2001
High School Diploma -
James Lick High School