Summary
Overview
Work History
Education
Skills
Timeline
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Sashambry Hollins

Mesquite,TX

Summary

Motivated self-starter seeking a career with a progressive organization I’m able to utilize and home skills acquired through extensive experience and training. I’d like to become a valuable member of a team that’s allows for advancement and growth within the company. Authorized to work in the US for any employer

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Neiman Marcus Group
09.2022 - Current
  • Handle all online inventory
  • Processing items and updating accounts with any returns
  • Also assist with proper refunds to client’s and gift cards as well
  • Handle any extra special projects as needed per management request.

Loan Collector

Genpact
12.2018 - 08.2022
  • Respond to customers through a variety of channels including telephone (both inbound and outbound), internet and written correspondence as appropriate
  • Acquire detailed knowledge of products, provide excellent service and progress sales opportunities
  • Pro-actively resolve customer inquiries in high-volume environment
  • Collaborate with across multiple lines of business to provide a high-quality service to customers

Underwriter

American First Finance
08.2018 - 12.2018
  • Collect, review, and analyze an applicant’s relevant history and records
  • Obtain additional information about an applicant to determine coverage needs
  • Determine the level of risk for insuring or lending
  • Offer recommendations on approval or denial of applications
  • Help agents determine premium costs
  • Evaluate insurance claims for accuracy and the coverage amount

Collector

RGS Financial
01.2017 - 08.2018
  • Negotiating payment arrangements, with objective of obtaining payment in full
  • Verifying consumer information and updating pertinent information in software as acquired
  • Skip tracing with assigned Internet applications
  • Complying with company P&P, federal, state and local laws pertaining to debt collections
  • Meeting monthly performance expectations

Education

Lincoln High School
2009

Skills

  • Strong time management skills
  • Clear & concise oral and written communication skills
  • Self-starter able to prioritize tasks for efficiency
  • Strong ability to identify, analyze and problem solve
  • 5 years of customer service experience
  • Proficient in
  • Microsoft Office applications
  • Ability to multitask
  • Underwriting
  • Loan Officer Experience
  • Account Management

Timeline

Warehouse Associate

Neiman Marcus Group
09.2022 - Current

Loan Collector

Genpact
12.2018 - 08.2022

Underwriter

American First Finance
08.2018 - 12.2018

Collector

RGS Financial
01.2017 - 08.2018

Lincoln High School

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Sashambry Hollins