Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SASHANA BURRELL

Brandon,FL

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed, hardworking and well-versed in medical, accounting industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Bring 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

14
14
years of professional experience

Work History

Aston Health
Tampa, FL
04.2024 - Current
  • Executing, handling, and processing high volume of claims to include e-billing in timely manner
  • Ensuring compliance with all client billing guidelines and insurance guidelines
  • Maintain and ensure proper insurance rates billed
  • Preparing, processing, and recording deposits and debits
  • Review of delinquent receivables to include through e-billing platforms and follow-up with insurance on outstanding payments
  • Resolving billing & Accounting discrepancies
  • Submitting appeals on claims
  • Researching and answering accounting and billing questions from clients
  • Bank and trust account reconciliations
  • Ensuring balance sheet and income statement are accurate
  • Undertaking special projects as needed and requested
  • Monthly/ Weekly Skilled Nursing facilities billing (Medicaid, Managed Care, Medicare A &Coinsurance, Outpatient, Private
  • Cash posting and reconciling.

Business Office Manager

Eagle Lake Nursing and Rehabilitation
St Petersburg, FL
05.2021 - 11.2022
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
  • Review Vendor Statements
  • Supervise entry of invoices / Submitting appeals on invoices
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties
  • Maximized cash flow through optimal billing and collection processes
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Updated reports, managed accounts and generated reports for company database
  • Utilized company's accounting systems to review reports and prepare assessments
  • Maximized cash flow through optimal billing and collection processes
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Counseled individuals and families regarding Insurance coverage appeal process
  • Monthly Skilled Nursing facilities billing (Medicaid, Managed Care, Medicare A &Coinsurance, Outpatient, Private)
  • Maintain, review, and correct all accounts within Medicare through DDE /E-Solutions /PCC (RTP's and ADR's) daily
  • Bank and trust account reconciliations
  • Work with case manager to Facilitate smooth transitions of care for members moving between healthcare settings or levels of care, ensuring continuity and adherence to best practices
  • Working knowledge of care plans and discharge planning services
  • The ability to assist potential and existing residents and patients with the Medicare and Medicaid application process.

Account Receivable

Mission Health Communities
Tampa, FL
12.2018 - 04.2021
  • Process Medicaid billing & follow up for Minnesota Building
  • Maintained records by imaging invoices, debits and credits
  • Billed/keyed claims for Assistant living Facility through various payers
  • Cash posting and follow up on denials
  • Verified discrepancies and resolved clients' billing issues
  • Reconciled daily AR ledger and verified proper posting
  • Prepared bills receivable, invoices and bank deposits
  • Processed incoming payments in accordance with established financial policies
  • Posted customer payments by recording cash, checks and credit card transactions
  • Completed daily process adjustments to maintain accuracy Bookkeeping
  • Maximized cash flow through optimal billing and collection processes
  • Maintained financial accuracy when handling over $300,000.00 in revenue each day.

Regional Business Office Manager /Senior Leader

Opis Management
Tampa, FL
12.2017 - 12.2018
  • Monthly Skilled Nursing facilities billing (Medicaid, Managed Care, Medicare A&B Coinsurance, Outpatient, Private)
  • Maintain, review, and correct all accounts within Medicare through DDE /E-Solutions, PCC (RTP's and ADR's) daily
  • Work with Nursing Homes office managers with admission, Medicaid application, Daily census, & Revenue cycle, (Private pay account, Petty cash, residents trust
  • Completed daily process adjustments to maintain accuracy
  • Updated aging reports based on daily audits
  • Reconciled daily AR ledger and verified proper posting
  • Verified discrepancies and resolved clients' billing issues
  • Posted customer payments by recording cash, checks and credit card transactions
  • Processed incoming payments in accordance with established financial policies
  • Maintained records by imaging invoices, debits and credits
  • Prepared bills receivable, invoices and bank deposits
  • Resolved valid or authorized deductions by entering adjusting entries
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets
  • Bank and trust account reconciliations.

Business Office Manager

Community Care Center
Plant City, FL
12.2016 - 12.2017
  • Assist the Administrator with the completion of documents, correspondence, and special projects
  • Respond to resident’s request and assist in the coordination of services for residents, families, and guest
  • Track all community accounting changes and appropriate documentation, including move-ins, move-outs credits, proposed rate adjustment and others related changes or corrections
  • Prepare and record all invoices for the community work experience
  • Monthly billing (Medicaid, Managed Care, Medicare A &B, Coinsurance, Outpatient, Private)
  • Maintain, review, and correct all accounts within MCR through DDE /E-Solutions, PCC (RTP’s and ADR’s)
  • Maximized cash flow through optimal billing and collection processes
  • Bank and trust account reconciliations
  • Maintained financial accuracy when handling over $100,000.00 in revenue each day
  • Supervised and performed human resource management functions for 15 subordinates
  • Supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action
  • Validate PTO/Sick time-off to ensure proper approval before payroll
  • Manage missed punches daily by communicating with Operations Managers in the field
  • Maintained payroll information by calculating, collecting and entering data
  • Managed payroll data entry and processing for 15 employees to comply with predetermined company guidelines
  • Reconcile remittance and post payments, credits, denials and other activities to the appropriate billing ledgers
  • Reply to inquiries; Submit payment request to A/P, Input accounts payable check requests
  • Work with case manager to Facilitate smooth transitions of care for members moving between healthcare settings or levels of care, ensuring continuity and adherence to best practices
  • Working knowledge of care plans and discharge planning services
  • The ability to assist potential and existing residents and patients with the Medicare and Medicaid application process
  • Reconcile monthly RFMS accounts and transaction
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Initiated direct deposits and prepared manual checks for 15 employees
  • Verified timekeeping records and handled any discrepancies with employees.

A/ R Coordinator/BOM

Greystone Health Management
Tampa, FL
01.2011 - 12.2016
  • Communicate discrepancies to other departments
  • Research and resolve accounting inquiries
  • Reply to inquiries; Submit payment request to A/P, Input accounts payable check requests
  • Reconcile remittance and post payments, credits, denials, and other activities to the appropriate billing ledgers/Make collection efforts for delinquent accounts
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds
  • Prepared and mailed invoices to customers, processed payments and documented account updates
  • Identified, researched and resolved billing variances to maintain system accuracy and currency
  • Analyzed, prepared and issued chargeback notices for payment to prevent third-party collection agency involvement
  • Performed targeted collections on past due accounts aged over 60 days
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions
  • Hospice billing/bookkeeping.

Education

Associate of Science - Pre-Medicine

Hillsborough Community College
Brandon, FL

Bachelor of Science - Health Administration and Management

University of Phoenix
Tempe, AZ

Skills

  • Business Operations Management
  • Invoicing and Billing
  • Budgeting
  • ICD 10
  • CPT
  • CDR
  • QuickBooks
  • Medical Billing
  • Spreadsheets
  • Medical Coding
  • Office Supply Ordering
  • Insurance Knowledge
  • Financial Management
  • Medical Records Management
  • Customer Relationship Management (CRM)
  • Revenue Cycle Management
  • Leadership
  • Typing
  • Excel Spreadsheets
  • Electronic Filing
  • Expense Reports
  • Appointment Setting
  • Accounting
  • Team Leadership
  • Training and Development
  • Health Promotion and Maintenance
  • Payroll Processing

References

References available upon request.

Timeline

Aston Health
04.2024 - Current

Business Office Manager

Eagle Lake Nursing and Rehabilitation
05.2021 - 11.2022

Account Receivable

Mission Health Communities
12.2018 - 04.2021

Regional Business Office Manager /Senior Leader

Opis Management
12.2017 - 12.2018

Business Office Manager

Community Care Center
12.2016 - 12.2017

A/ R Coordinator/BOM

Greystone Health Management
01.2011 - 12.2016

Associate of Science - Pre-Medicine

Hillsborough Community College

Bachelor of Science - Health Administration and Management

University of Phoenix

Similar Profiles

CREATE PROFILE
SASHANA BURRELL