Sasheene Baker
Sheridan,OR
Summary
Dynamic administrative professional with extensive experience at the Confederated Tribes of Grand Ronde. Proven ability in scheduling and multi-task management, enhancing office efficiency and customer satisfaction. Recognized for streamlining processes and fostering strong relationships, while proficient in Microsoft Excel and adept at problem-solving. Committed to driving organizational success through effective support and communication.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Confederated Tribes Of Grand Ronde
07.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Human Resources Secretary
Confederated Tribes Of Grand Ronde
09.2021 - 11.2021
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Answered and redirected incoming phone calls for office.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Behavioral Health Scheduler
Confederated Tribes Of Grand Ronde
10.2020 - 04.2021
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Increased customer service success rates by quickly resolving issues.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
Optometry Assistant
Confederated Tribes Of Grand Ronde
06.2016 - 06.2017
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
- Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
- Helped patients with optical selections and dispensing to facilitate customer service.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Associate of Applied Science - Administrative Office Professional
Chemeketa Community College
Salem, OR07-2027
GED -
Willamina High School
Willamina, OR05-2019
Skills
- Scheduling
- Mail handling
- Letter preparation
- Reception oversight
- Filing
- Transporting files
- Multi-task management
- Strong problem solver
- Workflow planning
- Computer proficiency
- Administrative support
- Spreadsheet development
- Document control
- Multitasking and prioritization
- Appointment scheduling
- Spreadsheet management
- Quality assurance
- Purchase orders organization
- Proofreading
- Prioritization
- Writing reports
- Records management systems
- Microsoft Excel
- Time management
- Scheduling and calendar management
- Social media and promotions
- Spreadsheets
- Documentation and reporting
- Multi-line phone proficiency
- Conflict mediation
- Typing proficiency
- Fast Learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Confederated Tribes Of Grand Ronde
07.2023 - 08.2024
Human Resources Secretary
Confederated Tribes Of Grand Ronde
09.2021 - 11.2021
Behavioral Health Scheduler
Confederated Tribes Of Grand Ronde
10.2020 - 04.2021
Optometry Assistant
Confederated Tribes Of Grand Ronde
06.2016 - 06.2017
Associate of Applied Science - Administrative Office Professional
Chemeketa Community College
GED -
Willamina High School
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