SASHEKA JOHNSON
Port Antonio
Summary
To work in a productive environment where my skills can be enhanced so that I may become a positive contributor to the global environment.
Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
18
18
years of professional experience
Work History
Room Attendant
Trident Hotel
03.2022 - Current
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Inspected rooms for maintenance needs and reported issues promptly to management.
Store Clerk
Z&H Bashment
12.2019 - 01.2021
- Managed inventory levels, ensuring optimal stock availability and reducing waste.
- Assisted customers in product selection, providing exceptional service and fostering loyalty.
- Operated cash register accurately, processing transactions efficiently and maintaining financial integrity.
- Trained new staff on operational procedures, enhancing team performance and knowledge retention.
- Implemented merchandising strategies to improve product visibility and increase sales opportunities.
Store Clerk
Essies Gift and Variety Store
12.2012 - 08.2017
- Conducted regular audits of stockroom organization, improving retrieval times and workspace efficiency.
- Resolved customer complaints effectively, enhancing satisfaction and promoting positive store reputation.
- Collaborated with management on promotional events, driving foot traffic and boosting overall sales performance.
- Assisted customers by answering questions and fulfilling requests.
Server
Mama Joe Bar & Grill Jerk Place
10.2007 - 11.2009
- Provided exceptional customer service during high-volume dining periods.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new servers on menu items and service standards to enhance team performance.
- Developed strong relationships with repeat customers to foster loyalty and satisfaction.
Education
HEART Certificate - Food and Beverage Service Level 2
International University of the Caribbean
Port Antonio02.2017
School Leaving Certificate/ GED -
Port Antonio High School
Port Antonio, Jamaica06.2007
Skills
- Good Customer Service
- Good Communication skills
- Competent in Microsoft word
- Competent Microsoft excel
- Housekeeping
- Teamwork
- Bed making proficiency
- Cleaning techniques
Timeline
Room Attendant
Trident Hotel
03.2022 - Current
Store Clerk
Z&H Bashment
12.2019 - 01.2021
Store Clerk
Essies Gift and Variety Store
12.2012 - 08.2017
Server
Mama Joe Bar & Grill Jerk Place
10.2007 - 11.2009
HEART Certificate - Food and Beverage Service Level 2
International University of the Caribbean
School Leaving Certificate/ GED -
Port Antonio High School