Sashi Chalasani

• Led the implementation of various capabilities including Payments, Returns and Exchanges of the new order management solution based on IBM Sterling
• Involved in Order modification designs thereby enabling the retailer across multiple channels including website, stores, and call center
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Managed 25-member project team in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security, and integration capabilities.
• Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines
• Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
• Reduced project costs with diligent budget management and resource allocation strategies, enabling the completion of projects under budget.
• Supported and executed simultaneous delivery of various e-commerce solutions
• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
• Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
• Knowledge transfer on Sterling business requirements to the onsite and offshore teams
• Served as technical liaison, supporting, management, client, and quality assurance.

• Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
• Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
• Designed documentation protocols and standard operating practices to unify technology management efforts across company.
• Developed scalable applications using native and hybrid frameworks, driving adoption amongst users.
• Developed technical requirement documentation for business needs.
• Enhanced interfaces to promote better functionality for users.
• Analyzed client business processes to propose optimal solution for unique requirements.
• Developed diagrams to describe and lay out logical operational steps.
• Led cross-functional team for successful system implementation, ensuring seamless end-user experience.
• Conducted thorough quality assurance testing to identify and resolve issues before deployment.
• Conducted training sessions for end-users following system implementations, promoting user adoption and proficiency.
• Function liaison for technical teams and stakeholders to establish clear expectations and goals for each phase of the project.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Reduced system downtime by implementing proactive monitoring and maintenance procedures.
• Increased team productivity through effective collaboration, clear communication, and regular progress updates.

• Involved in requirement analysis
• Created stored procedures, packages, triggers, tables, views, user-defined functions etc
• Involved in Development, Code Review and preparing unit test cases
• Involved in Writing Backend Procedures, Function & Packages in PL/SQL
• Created Uploaders and Panels
• Created Pricing center Rules
• Created Events
• Involved in creation of tables, views
• Export and import of data from QA to Development environment
• Performance tuning of the batch
• Creation of Control-M jobs
• Trouble shooting and provide 24x7 supports for Production environment
• Preparation of Checklists, identification of Test Cases, preparing Test Plans
• Integrating and deploying in production

• Managed cross-functional teams (Middleware, EDI, DBA, Unix team) to deliver complex IT initiatives on time and within budget constraints.
• Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
• Enhanced customer satisfaction with timely delivery of high-quality IT solutions through meticulous project management.
• Reduced development time for key IT projects by identifying bottlenecks and optimizing team performance.
• Developed effective risk management strategies to proactively address potential issues during project execution
• Improved project efficiency by streamlining communication channels and implementing agile methodologies.
• Established clear expectations with vendors, resulting in better relationships and more successful collaborations on projects.
• Negotiated contracts for software, hardware, and services procurement, achieving cost savings without compromising quality or timelines.
• Directed multiple simultaneous projects while maintaining focus on strategic priorities and delivering results consistently.
• Achieved significant cost reduction through efficient vendor management and contract negotiations for IT-related services.
• Led post-implementation reviews to assess project success, identify areas for improvement and drive continuous improvement efforts.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Organized Call center team training as well as conducted the Super user training
• Responsible in building sustainable delivery plan, considering internal and external capacity, vendors reliability, deployment environment constraints
• Effectively managing the quarterly PI planning event for IT and making sure all teams are in line with agile process
• Mentored junior team members, fostering a culture of continuous learning and professional growth.

• Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security, and integration capabilities.
• Worked with customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
• Lead the transformation program between B2B and B2C order management solutions
• The program spanned integrations/changes across multiple departments and teams across like Item, Merchandising and Inventory Management, Purchasing, Finance, Customer Care, Warehouse Operations
• Implemented the order Management and call center Solution based on Sterling Commerce to provide ability for expanded sourcing and fulfillment across multiple warehouses
• Part of the call center Transformation program core team in advisory role to business team, helped in identifying over 50+ call center process improvements related to SLAs
• Implemented various initiatives for Market Places like Amazon Prime as part of the retailer’s expansion strategy
• Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
• Reduced system downtime through proactive monitoring, maintenance, and optimization of IT infrastructure.
• Maximized system performance by conducting thorough testing and troubleshooting to identify areas for improvement.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
• Performance tuning for the Item loads, Reason Codes, and inventory process
• Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
• Optimized resource allocation across multiple projects by utilizing advanced project management tools and techniques for more efficient scheduling and task prioritization.
• Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
• Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.

• Conducted workshops with Business users to understand the business processes
• Conducted fit-gap analysis and suggested solutions
• Involved in requirements gathering and preparation of functional specification documents
• Conducted review sessions with stakeholders on functional specifications documents
• Preparing project estimation based on availability of resources
• Preparing SOWs
• Performance tuning of the batch
• Made effective reviews and maintained Defect Tracker
• Managed all project related activities like invoicing, Budgeting, Maintaining quality assurance etc
• Has upgraded project from CMMI Level 2 to CMMI Level 5 by maintaining good Quality assurance

• Conducted workshops with Business users to understand the business processes
• Knowledge transfer on business requirements
• Prepared high-level design
• Prepared Technical documents
• Involved in developing the Code, Reviewing the packages and procedure as per the standards
• Has performed performance tuning for the code in DB2 and oracle
• Creating Control-M Schedule jobs
• Preparing documents on upgrade from 6.1.5 to 7.4.2 for demand and fulfillment
• Made effective reviews and maintained Defect Tracker
• Preparation of Checklists, identification of Test Cases, preparing Test Plans
• Made effective use of HPQC for logging defect and running test cases.

• Created stored procedures, packages, triggers, tables, views, user-defined functions etc
• Involved in Writing Backend Procedures, Function & Packages in PL/SQL
• Involved in Development, and preparing unit test cases
• Documentation of the business process
• Export and import of data from QA to Development environment
• Data Migration using SQL
• Loader, UTL_FILE package.