Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sashi Ohbi

Washington,DC

Summary

Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, customer service, event planning and management. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Citiflowers
Silver Spring, MD
05.2024 - Current
  • Processed invoices for payment using accounting software applications.
  • Answered questions from customers regarding products and services offered by the company.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Personal Assistant

Prisca Weems
NW Washington DC, DC
02.2024 - Current
  • Sorted mail received daily
  • Organized travel arrangements, including flights, accommodations, and transportation.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Assisted with special projects as needed
  • Assisted with meal planning and preparation
  • Assisted with household organization

Farmers Market Vendor

Ravenhook Bakehouse
Washington, DC
06.2019 - Current
  • Answered questions about product ingredients, nutritional value, storage requirements.
  • Processed payments accurately using cash registers or POS systems.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Developed strategies for improving customer service processes.
  • Developed and maintained exceptional customer service standards.
  • Greeted guests and provided friendly customer service.

Inn Keeper

Swann House Bed and Breakfast
NW Washington DC, DC
03.2016 - 01.2020
  • Managed reservations including taking bookings, confirming availability and updating records.
  • Processed payments from customers using cash registers or credit card machines.
  • Resolved guest complaints promptly and professionally.
  • Greeted guests, checked them in and out of the Inn.
  • Responded promptly to customer inquiries via phone or email regarding room availability, prices and services offered at the Inn.

Food Service Director

The Christ House
NW Washington, DC
01.2014 - 10.2018
  • Planned house menu
  • Managed daily operations of the kitchen including scheduling shifts for staff.
  • Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
  • Resolved customer complaints regarding food quality or service issues.
  • Supervised team members during meal service to ensure accuracy of orders.

Education

Fine Arts

Antioch College
Yellow Springs Ohio

Certificate of Technical Studies - Medical Assistant

Fortis College
Landover, MD

Skills

  • Invoice processing and payment management
  • Customer service excellence
  • Document filing and organization
  • Travel logistics coordination
  • Confidentiality assurance
  • Staff scheduling
  • Menu planning
  • Food safety management
  • Customer service
  • Effective communication
  • Attention to detail
  • Problem solving

Timeline

Administrative Assistant

Citiflowers
05.2024 - Current

Personal Assistant

Prisca Weems
02.2024 - Current

Farmers Market Vendor

Ravenhook Bakehouse
06.2019 - Current

Inn Keeper

Swann House Bed and Breakfast
03.2016 - 01.2020

Food Service Director

The Christ House
01.2014 - 10.2018

Fine Arts

Antioch College

Certificate of Technical Studies - Medical Assistant

Fortis College

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