Sashima Brown
New Britain,CT
Summary
Hard-working Billing Specialist with proven skills in customer relations, order management, scheduling & billing. Looking to gain a permanent position where my skills & experience will contribute towards the growth of your company.
Overview
5
5
years of professional experience
Work History
Sales Manager
Massage Envy
Canton, CT
11.2022 - Current
- Achieving growth and hitting sales targets by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
Product Merchandising Manager
Big Y
Avon, CT
2021 - 01.2023
- Prepared weekly & monthly inventory control reports independently for clients & company
- Placed promotional & sale signage, notified pricing team of missing markdowns
- Managing a team of 3 associates
- Prepared products for sales floor
- Act as the liaison between customers and the company by addressing customer issues and solving customer problems
- Assist customers in creating an organized warehouse that allows for easier product accessibility
- Stock sales floor shelves for the customers who request additional inventory management assistance
- Stocked and rotated products regularly
- Accurately logging all daily shipping and receiving orders.
Billing Specialist
Vixxo INC.
Hartford, CT
01.2019 - 11.2021
- Provided monthly customer statements
- Maintained accurate customer files through regularly updating with issued invoices
- Process / review and track credits & re-debits
- Ensured the integrity of customer data by regularly updating contact details
- Submit invoices by electronic data interchange
- Assist with month end close
- Contributed to improving the functionality of supporting systems and optimizing billing procedures
- Conducted reconciliation of accounting systems
- Resolved discrepancies between customers' remittances and invoices received.
- Maintained accurate records of collections, adjustments and denials in the system.
- Provided support to other departments within the organization as needed.
- Investigated incorrect billings and processed refunds as necessary.
- Generated periodic reports summarizing account balances and collection activities.
Education
CNA Certification -
Lincoln Tech
Skills
- MS Office
- Excel
- Administration of accounts receivable
- Organizational skills
- Prioritization
- Learning new technologies
- Billing procedures
- Time management
- Data entry
- Inventory
- Order Management
- Client Relationship Management
Timeline
Sales Manager
Massage Envy
11.2022 - Current
Billing Specialist
Vixxo INC.
01.2019 - 11.2021
Product Merchandising Manager
Big Y
2021 - 01.2023
CNA Certification -
Lincoln Tech
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