Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sashoy Allen

Oak Park,IL

Summary

Detail-oriented and highly motivated individual seeking to leverage strong organizational and communication skills in an Administrative Coordinator role. Adept at managing multiple tasks efficiently and providing exceptional support to teams. Proficient in Microsoft Office Suite, with a foundational understanding of office operations and administrative processes gained through coursework and volunteer experiences. Committed to contributing to a dynamic team environment with a proactive approach and a keen willingness to learn and grow in the administrative field.

Overview

13
13
years of professional experience

Work History

Records Retrieval Agent

Cotiviti Healthcare
05.2022 - 03.2023
  • Ensured confidentiality and privacy by adhering to strict guidelines when handling sensitive client information during the retrieval process.

Sales Associate

Michael Kors
04.2018 - 08.2018
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service Representative

Xerox, ACS
05.2014 - 08.2016
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Medical RECEPTIONIST

Cornwall Regional Hospital
09.2010 - 08.2013
  • Checked patients in and out for appointments and collected co-payments
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

Education

Bachelor of Arts - Health Science Administration

Roosevelt University
Chicago, IL
05.2024

Skills

  • HIPAA knowledge
  • Deadline Management
  • Clerical skills
  • Records Management
  • Problem-Solving
  • Excellent Communication

Timeline

Records Retrieval Agent

Cotiviti Healthcare
05.2022 - 03.2023

Sales Associate

Michael Kors
04.2018 - 08.2018

Customer Service Representative

Xerox, ACS
05.2014 - 08.2016

Medical RECEPTIONIST

Cornwall Regional Hospital
09.2010 - 08.2013

Bachelor of Arts - Health Science Administration

Roosevelt University
Sashoy Allen