Sasibagavathsingh Sadhasivam
Mountain House,CA
Summary
Amiable Technical Lead ready to rapidly onboard new personnel and kick start new projects. Achieves rapid and exceptional completion metrics through careful utilization of available skills and technical assets. Assembles effective teams by exploiting complementary competencies and collaborative employee relationships. Hardworking Technical Lead proficient in quality assurance, equipment management and resource utilization. Oversees development utilizing Agile methodology. Successful at leading both internal and external teams to accomplish challenging objectives. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Lead Global SRE Team
Zuora
08.2022 - Current
- Orchestrated the seamless integration and comprehensive monitoring & supporting of the entire AWS infrastructure and resources within a unified monitoring system
- Created AI based autonomous service for mitigating risk, avoiding incidents, 100% availability, minimize the downtime and overall infrastructure improving performance
- Spearheaded the design and implementation of an Autonomous AI engine, enabling automated monitoring and resolution of alerts without requiring manual intervention from engineers
- Implemented and optimized a Slack bot to automate a significant portion of engineering support tasks, resulting in increased efficiency, faster response times, and improved overall team productivity
- Led a team of engineers and developers to successfully support and deliver high-quality software projects on time and within budget constraints.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Increased application stability by creating AI integrated monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Provided educational expertise and mentoring to junior team members.
- Evaluated and adopted new technologies to address changing industry needs.
- Improved systems with addition of new features and infrastructure.
- Advised management, business and technical staff on solutions using specific domains or technology.
Staff System Administrator
PayPal Inc
10.2015 - 07.2022
- Received appreciation from CTO of PayPal for archiving the end-to-end live service migrations from 2 years to 2 months and saved 20 million US dollars to the company
- Spot Awards for 'Asset Efficiency program' in our Open-Stack private cloud platform which saved 15 million US dollars to the company
- Full Open-stack service monitoring service with Jenkins and Python running on Docker Containers
- Archived by solving the long-time problem of HIGH LATENCY from max of 8000ms to 8ms between applications which talking through load balancer in the production environment
- Provisioned new software and monitoring micro services.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- RAIN (API service) Automation service for the entire OpenStack cloud activities and PayPal Release engineering service automations
- Production and Sandbox environment Incident and Alert handling automation by Python.
Associate Manager
Computer Science Corporation
08.2011 - 09.2015
- Managed various projects with all-time availability and 100% success rate for all kinds of support levels
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Managed end to end project activities for multiple business unit’s production support
- Responsible to ensure 100% compliance to quality assurance
- Delivered documents like DoU (Document of Understanding), Estimation document, Design Document, Unit, system and UAT Test plans and Results, Traceability Matrix, User Manual, Issue Register, weekly and monthly status reports to the management.
ITO SVC Delivery CONS III-B
Hewlett-Packard
07.2010 - 07.2011
- Managed various projects with all-time availability and 100% success rate for all kinds of support levels
- Optimized resource allocation for various projects, resulting in timely project completion within budget constraints.
- Implemented robust monitoring and reporting tools, facilitating data-driven decision-making for ITO operations improvements.
- Led change management initiatives throughout the organization, facilitating smooth transitions during system upgrades or migrations.
- Managed end to end project activities for multiple business unit’s production support
- Responsible to ensure 100% compliance to quality assurance
Senior System Administrator
Computer Science Corporation
07.2006 - 07.2010
- Overseeing operations across multiple data centers worldwide
- Implemented centralized login authentication for all development servers globally by using OpenLDAP
- Created new process and technology for 'Onboarding new user processes'
- Implemented and Managed DNS, Web services, Loadbalancer, Network, Storages.
- Automated L1, L2 support tasks such as Central user creation, sending server log reports, Server status report, filer monitoring report, etc by using Perl script
- Implemented robust data backup solutions, ensuring business continuity in the event of data loss or system failure.
- Design and implement the CFengine and puppet for Configuration management in our environment
- Managing the Dell and HP server for production environment
- Maintain the Firmware upgrade on Dell and HP servers
- Scan the system with security standard to ensuring PCI compliance
- Extensively worked with Version Control Systems CVS, SVN (Subversion).
Education
Bachelor of Science -
Madurai Kamaraj University
TamilNadu, India01.2008
Bachelor’s in computer application (BCA) -
Madurai Kamaraj University
TamilNadu, India01.2003
Diploma in Electronics and communication -
Ramu Seetha Polytechnic
TamilNadu, India01.2000
Skills
- SRE / SRO / DevOps / Cloud
- Cloud Platforms: [AWS, Google Cloud, OpenStack]
- AWS Services: [All major cloud services]
- Configuration Management: [Ansible, Puppet, CFEngine ]
- CI/CD Tools: [Jenkins, Wagon, Internal Tools]
- Containerization and Orchestration: [ECS, EKS, Docker, Kubernetes]
- Monitoring and Alerting: [LogicMonitor, Prometheus, Splunk, Grafana, CloudWatch, PagerDuty]
- Logging: [Kibana, Splunk, ELK, Internal services]
- Scripting and Programming Languages: [Python, Golang, Bash]
- Agile Methodologies and Collaboration Tools: [Jira, Confluence]
- Change, Problem, Incident Management Process
- Project Leadership
- API Design and Development
- Cost-benefit analyses
- Customer Relationship Management
- Mentorship and coaching
Certification
- Red hat RHEL V3
- ITIL Foundation V2
- CKA (Certified Kubernetes Administrator) course completion
- Solaris 10
- Six Sigma Green Belt Pro Certified
- Load balancers: F5 Appliance, VMware NSX ( AVI network) , AWS LB's
- Programming Languages: Python
- Configuration management: Puppet
Hobbies and Interests
- Reading Non-fiction books
- Yoga & Meditation
- Wildlife & Modeling Photography
- Volunteering services for the local community
- Spending time with my Family.
Timeline
Technical Lead Global SRE Team
Zuora
08.2022 - Current
Staff System Administrator
PayPal Inc
10.2015 - 07.2022
Associate Manager
Computer Science Corporation
08.2011 - 09.2015
ITO SVC Delivery CONS III-B
Hewlett-Packard
07.2010 - 07.2011
Senior System Administrator
Computer Science Corporation
07.2006 - 07.2010
Bachelor of Science -
Madurai Kamaraj University
Bachelor’s in computer application (BCA) -
Madurai Kamaraj University
Diploma in Electronics and communication -
Ramu Seetha Polytechnic
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