Saskia Stewart
Summary
Aviation and communications professional with experience supporting safe and efficient operations. Proficient in flight planning and compliance under CFR Parts 91, 121, and 135. Skilled in resolving operational issues and improving performance across departments to meet safety and efficiency targets.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Communications Operator
Spotsylvania County Sheriff's Office
01.2026 - Current
- Answered emergency and non-emergency calls for Spotsylvania County Sheriff's Office
- Answered non-emergency and 911 calls, providing crucial information for effective emergency response. Fielded and directed non-emergency calls to ensure timely and proper responses. Gathered information for 911 calls to facilitate dispatch of patrol, fire, or medical units. Update RMS with warrant paperwork information. Update VCIN with stored vehicle information. Interpreted for Spanish-speaking callers, collaborating with agents to accurately assess needs and dispatch appropriate response units.
- Coordinated the dispatch of deputies through Computer-Aided Dispatch (CAD) and radio communications.
- Monitored multiple radio channels for law enforcement, fire, and EMS traffic
Alpha Team Leader
General Dynamics Information Technology
03.2024 - 08.2025
- Supported Department of Homeland Security case vetting for foreign nationals and individuals of interest identified by government management.
- Led team of 5-7 analysts after promotion from investigative analyst.
- Helped onboard new hires, reviewed case work for quality and compliance, and provided basic Spanish-to-English translation for management on Spanish correspondence and tips tied to case work-ups.
- Coached staff on procedures, policies, and customer service standards.
Criminal Investigative Analyst
General Dynamics Information Technology
09.2016 - 03.2024
- In support of the Department of Homeland Security Investigations Division. Investigated international students for compliance with visa requirements, contributing to national security and immigration integrity. Drafted reports for law enforcement agencies, enabling field agents to address non-compliance issues with foreign nationals.
- Analyzed investigative records using General Dynamics Information Technology case management systems.
- Verified applicant information across federal databases and internal investigative files.
Quality Control Inspector and Floor Supervisor
FCI Federal, United States Customs and Immigration Services (USCIS), Washington Field Office
09.2012 - 08.2016
- Conducted national file tracking research for immigrant applicants seeking legal permanent residency and U.S. citizenship, ensuring accurate documentation for processing. Indirectly supervised the activities of 14 data entry, production, mailroom, and file room clerks. Investigated and addressed government deficiency performance assessments, providing solutions to enhance compliance. Conducted quality control inspections and directed training sessions for clerical staff, enhancing operational standards and staff performance. Maintained, updated and proposed changes to Standard Operating Procedures.
- Inspected USCIS case files for accuracy and compliance with federal procedures.
- Reviewed immigration documents for accuracy and completeness. for completeness, legibility, and proper immigration record control.
- Verified data entry against source records for Washington Field Office processing.
Aircraft Records Analyst
Contract for Skyservice Airlines, Inc., AerCap Aviation Solutions, and PJRK Consulting
03.2008 - 12.2008
- Reviewed Airbus A319 maintenance records for Skyservice, AerCap, and PJRK contract files to support maintenance needs and airworthiness checks.
- Entered data and prepared reports in WinAir maintenance software while supporting FAA and Transport Canada airworthiness directive compliance.
- Updated digital records in aircraft maintenance tracking systems and document archives.
- Tracked missing files and requested supporting documents from maintenance teams.
Aircraft Records Specialist
Skybus Airlines, Inc.
08.2007 - 03.2008
- Maintained and organized aircraft records to ensure compliance and accessibility. Conducted record audits with quality assurance guidance using Aircraft Maintenance and Engineering Operating System (AMOS) to uphold data integrity. Collaborated with operations team to support management of over eighty daily scheduled flights for more than 9,000 passengers.
- Organized and maintained airline record files for Skybus Airlines, Inc.
- Evaluated the accuracy of documents related to flight operations and administrative records.
- Converted physical paper files into digital format using records management systems.
Aircraft Dispatcher and Router
Skybus Airlines, Inc
01.2007 - 08.2007
- Applied FAA regulations and company procedures during SkyBus Airlines dispatch decisions.
- Assisted with FAA table-tops and proving runs for CFR Part 121 commercial operations certification.
- Prepared flight plans with fuel needs, alternate airports, navigation routes, and estimated arrival times.
- Reviewed weather information, aircraft position reports, and aeronautical charts to assess progress, flag safety concerns, and choose efficient routes.
- Completed annual flight deck familiarization and jump-seat training to stay current.
- Supported ground operations, including fueling, cargo loading, and de-icing before takeoff.
- Worked with maintenance control, flight operations, and quality assurance on dispatch issues.
- Tracked all inbound and outbound flights through radar technology to monitor locations continuously.
Education
A.A.S. - Hotel, Restaurant and Institutional Management
Northern Virginia Community College
Annandale, VASkills
- Spanish bilingualism
- Documentation expertise
- Aviation planning
- Record keeping
- Report generation
- Detail orientation
- Analytical thinking
- Collaborative problem solving
- Team leadership
Certification
FEMA National Incident Management System (2026), Top Secret/SCI Security Clearance (TS adjudicated 2018-10, SCI adjudicated 2019-06), FAA license: Aircraft Dispatcher/Airline Transport Pilot, (2000)
Languages
Spanish
Professional
Timeline
Communications Operator
Spotsylvania County Sheriff's Office
01.2026 - Current
Alpha Team Leader
General Dynamics Information Technology
03.2024 - 08.2025
Criminal Investigative Analyst
General Dynamics Information Technology
09.2016 - 03.2024
Quality Control Inspector and Floor Supervisor
FCI Federal, United States Customs and Immigration Services (USCIS), Washington Field Office
09.2012 - 08.2016
Aircraft Records Analyst
Contract for Skyservice Airlines, Inc., AerCap Aviation Solutions, and PJRK Consulting
03.2008 - 12.2008
Aircraft Records Specialist
Skybus Airlines, Inc.
08.2007 - 03.2008
Aircraft Dispatcher and Router
Skybus Airlines, Inc
01.2007 - 08.2007
A.A.S. - Hotel, Restaurant and Institutional Management
Northern Virginia Community College