Summary
Overview
Work History
Education
Skills
Reading, Soccer, Football, travelling
Languages
Timeline
Generic

Sasu N. Ofori

Minneapolis,MN

Summary

An enthusiastic, creative, and diligent initiative taker with strong leadership and communication skills. Proven academic and curricular achievements and possess the right technical and so skills required to propel the organization achieving its goals and objectives, with a drive to gain experience in data collection, analysis, summarizing and reporting.


Resourceful Plant Operator offering over 4 years of expertise in monitoring manufacturing plant operations through data produced by SCADA systems. Purpose-driven in quickly and accurately making adjustments to maintain quality. Talented in operating heavy machinery while following safety procedures.


Focused plant operations leader committed to company core values, driving results and exceeding expectations.

Dedicated water treatment plant professional well-versed in collecting and analyzing samples, writing reports and working with SCADA systems.

Overview

17
17
years of professional experience

Work History

Plant operator

Metropolitan council Environmental
Saint Paul, MN
08.2022 - 07.2023
  • Control equipment and monitor processes that remove or destroy harmful materials, chemicals, and microorganisms from wastewater
  • Run tests to make sure that the processes are working correctly
  • Keep records of water quality and other indicators
  • Operated and maintained the pumps and motors that move water and wastewater through filtraon systems
  • Take samples and run tests to determine the quality of the water being produced
  • Use computerized systems to monitor plant processes
  • Plan emergency reaction protocols
  • Operated equipment such as front-end loaders, forklifts, and slakers regularly.
  • Fixed chemical leaks and oxygen deficiencies and kept records that document compliance.
  • Followed plant safety procedures, rules, and regulations.
  • Adjusted and maintained plant equipment for safety and performance.

Refinery Operator

Gopher Resource LLC Plant
07.2021 - 04.2022
  • Consistently followed all standard operating procedures at assigned work area in plant and operated heavy equipment safely and properly
  • Performed inspections and routine maintenance on equipment.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked as part of a team and supported fellow team members when needed
  • Observed all prescribed safety rules and regulations and maintained the work area in a neat and orderly condition, working from written and verbal work orders, adjusted defective parts for proper operations.
  • Recommend major repair and report maintenance information as required by management with the use of work orders and letters
  • Communicated any problems associated with safety, pollution control, or production problems to the supervisor or process technician as soon as possible.

Machine Operator/Warehouse Associate

Pepsi botling Company
07.2020 - 07.2021
  • Observed gauges, dials, switches, alarms, and other indicators to ensure that all machines are working properly
  • Training of new hires and cross training other staff members
  • Performing routine inspections of manufacturing equipment
  • Evaluated the efficiency of each unit regularly, identifying improvements as needed
  • Maintained a clean, hazard-free work environment
  • Packaged finished product in accordance with customer requirement listed on batched sheets and properly stored in warehouse.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.

Specialist

Robert Half International, Wells Fargo
04.2020 - 06.2020
  • Ensuring the accuracy of information entered into the organization’s database systems
  • Performing information reviews and internal audition records, creating, and maintaining processes, and collaborating with personnel like performance improvement to rectify issues and determine gaps in service
  • Ensured operations are in compliance with an organization’s standards as well as any applicable state and federal regulations
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Followed all company policies and procedures to deliver quality work.
  • Helped ensure an organization meets goals for productivity, quality of service and overall effecvetiness.

Operations Associate

Kohl’s Inc
12.2019 - 01.2020
  • Performing administrative dues including answering phones, scheduling appointments, etc
  • Assisting human resources with recruitment activies and creating work schedules
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.
  • Performed regular safety audits to establish compliance with safety regulations.
  • Supporting the operations manager with the enforcement of company policies and standards
  • Assisting accounting and payroll as needed
  • Monitoring inventory and placing supply orders
  • Tracking daily operations and reporting or resolving issues
  • Maintaining company databases.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.

Assistant Operations Manager

Nyakrom Rural Bank Limited
02.2015 - 09.2019
  • Accomplished department objectives by supervising staff and organized and monitored work processes
  • Implemented and enforced systems, policies, and procedures
  • Completed operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolved operation problems
  • Controlled expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions
  • Contributed to team effort by accomplishing related results as needed and enforcing quality and customer service standards
  • Maintained safe and healthy work environment by enforcing organization standards and adhering to legal regulations.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Communicated with customers to assess satisfaction with products and services received.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Mitigated business risks by working closely with staff members and assessing performance.

Correctional Officer Sergeant

Ghana Prison Service
07.2013 - 02.2015
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Completed daily work report sheets and delegated tasks to employees.
  • Supervised 50 employees and performance of tasks and managed 39 offenders.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.

Correctional Officer

Ghana Prison Service
09.2006 - 08.2008
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Interviewed inmates to obtain information and assess needs.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Education

Bachelor of Science - Mathematics And Economics

University of Cape Coast
Cape Coast, Ghana
05.2012

High School Diploma -

Swedru Secondary School
Swedru, Ghana
05.2006

Skills

  • Proactive team player with good interpersonal and communication skills
  • Invoice Verification
  • Creating Reports
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Effective initiative taker with eagerness to learn, conceptualize and implement thoughts
  • Intermediate Mathematics
  • Recordkeeping
  • Machinery Inspector
  • Work with Operational Process Tools

Reading, Soccer, Football, travelling

Joined school reading competitions and excelled in most of them. Traveled and played with the school's soccer team in various competitions before going to college and loves watching football in person. i enjoy visiting historical and cultural sites for knowledge and site seeing adventures and was able to tour some of them in Ghana and Minnesota.

Languages

twi
Native or Bilingual

Timeline

Plant operator

Metropolitan council Environmental
08.2022 - 07.2023

Refinery Operator

Gopher Resource LLC Plant
07.2021 - 04.2022

Machine Operator/Warehouse Associate

Pepsi botling Company
07.2020 - 07.2021

Specialist

Robert Half International, Wells Fargo
04.2020 - 06.2020

Operations Associate

Kohl’s Inc
12.2019 - 01.2020

Assistant Operations Manager

Nyakrom Rural Bank Limited
02.2015 - 09.2019

Correctional Officer Sergeant

Ghana Prison Service
07.2013 - 02.2015

Correctional Officer

Ghana Prison Service
09.2006 - 08.2008

Bachelor of Science - Mathematics And Economics

University of Cape Coast

High School Diploma -

Swedru Secondary School

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Sasu N. Ofori