Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Satarupa Chakraborty

TN

Summary

Experienced with assessing client needs and developing tailored solutions that drive business success. Adept at building and maintaining long-term client relationships while ensuring compliance with regulatory standards and industry guidelines. Proficient in overseeing operational activities and well-versed in underwriting, loan origination, and credit risk assessment, with a strong track record of client-centric approach and effective communication. Currently pursuing a Master's degree at Johns Hopkins University, with a focus on advancing a career as a Risk professional in the bank.

Overview

19
19
years of professional experience

Work History

Credit Solution Advisor

Bank of America, NA
10.2017 - Current

Providing financial guidance by assessing clients' needs and recommending banking and borrowing solutions. Developing and maintaining relationships with new and existing clients. Using knowledge of banking and borrowing to suggest financial services that best meet a client's needs. Referring clients to the appropriate one-team partners based on their needs. Working with financial center leaders to provide guidance and coaching to associates.

Senior Officer

HDFC Sales
12.2009 - 11.2014
  • Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
  • Drove revenue growth by identifying new market opportunities and developing effective sales strategies to capitalize on them.
  • Coached junior team members, fostering professional growth and improving overall team performance.

Business Development Manager

Tata-Aig Life Insurance Company India
06.2008 - 09.2009
  • Delivered oral presentation to prospective channel partners outlining various opportunities of life-insurance business
  • Established strategic alliances/tie-ups with financially strong and reliable channel partners
  • Monitored channel sales and marketing activities: implementing effective strategies to maximize sales and accomplish revenue. Licensed by Insurance Regulatory and Development Authority (IRDA)

Personal Loan Officer

Citi Financial Consumer Finance India
05.2006 - 12.2007
  • Responsible for daily operations and sales of Personal Loan within the branch
  • Monitored the overall operations of channels pertaining to effective calls and end-sales to customers
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Developed delinquency tracker for the branch. Maintained target customers' database with backend activities e.g. calls and mailers by outsourced employees.

Education

Bachelor of Science - Economics

University of Calcutta
West Bengal,India

Certificate of Technical Studies - Financial Management

Academy of Business Management Studies
Mumbai, India

Master of Arts - Global Risk

Johns Hopkins University
Baltimore, MD
05-2025

Certificate of Technical Studies - Mortgage Licensing (NMLS)

Department of Financial Institutions
Memphis,TN
05-2017

Skills

  • Strategic thinking
  • Industry expertise
  • Cross-functional coordination
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Proficient in MS Office (Word, Excel and Powerpoint)

Accomplishments

Global Recognition Awards winner (twice)

Better Money Habits Champion

Affiliations

  • Black Professional Group, TN
  • LEAD for women(TN Chapter)

Timeline

Credit Solution Advisor

Bank of America, NA
10.2017 - Current

Senior Officer

HDFC Sales
12.2009 - 11.2014

Business Development Manager

Tata-Aig Life Insurance Company India
06.2008 - 09.2009

Personal Loan Officer

Citi Financial Consumer Finance India
05.2006 - 12.2007

Bachelor of Science - Economics

University of Calcutta

Certificate of Technical Studies - Financial Management

Academy of Business Management Studies

Master of Arts - Global Risk

Johns Hopkins University

Certificate of Technical Studies - Mortgage Licensing (NMLS)

Department of Financial Institutions
Satarupa Chakraborty