SATCHEL MCKINNEY
Brandywine,United States
Summary
Recent criminal justice graduate driven by a passion for public service. I am eager to make an impact in public administration and want to address criminal justice reform. Ready for an entry level position to leverage my comprehensive analytical skills. Eager to share my knowledge gained from undergraduate projects and to learn from seasoned professionals in this field.
Overview
7
7
years of professional experience
Work History
Courier
Amazon (Agile Logistics)
Richmond, VA
11.2022 - 01.2024
- Verified accuracy of items loaded onto truck against shipping documents.
- Ensured accurate completion of all paperwork associated with deliveries.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Food Service Assistant
Papa Johns Pizza
Clinton , MD
06.2020 - 12.2020
- Greeted guests at restaurant events, dinners, catering services.
- Communicated effectively with other staff members regarding orders or customer requests.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Stocked shelves with merchandise in an organized manner.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Delivered packages to customers in a timely and efficient manner.
- Adhered to company policies and procedures related to safety and security standards.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Maintained accurate logs of vehicle inspections and repair status.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Golf Course Attendant
The Course at Andrews Golf Course
Camp Springs , MD
03.2019 - 07.2019
- Inspected golf carts prior to rental to ensure they are in good working order.
- Performed basic maintenance tasks such as raking bunkers, filling divots, mowing greens and cleaning clubs.
- Enforced club rules regarding dress code, pace of play, use of cell phones and other matters.
- Organized equipment storage area by labeling items clearly and storing them in a neat manner.
- Greeted incoming customers, answered questions, provided information on course fees and availability.
- Operated the cash register accurately to process payments from customers.
- Provided customer service support via phone or email inquiries about membership options or tournament bookings.
- Reported any damage or maintenance needs on the course to management.
- Attended staff meetings regularly to stay updated on new procedures or changes in policy.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Executed or delegated club cleaning tasks and club equipment transfers.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
Architect of the Capitol Summer Intern
AOC Electric Shop
Washington , DC
06.2017 - 08.2018
- Maintained records of all repairs made to electrical systems including materials used and time taken for completion of tasks.
- Assisted electricians in laying out work assignments and providing technical guidance when needed.
- Conducted routine tests of circuits, transformers, motors, switchboards, switches, outlets to ensure proper functioning.
- Adhered strictly to safety protocols while working on high voltage equipment by following established guidelines at all times.
- Organized supplies inventory by restocking shelves with necessary items required for job completion.
- Cleaned up work area after every shift ensuring that no hazardous material is left behind.
- Followed verbal instructions from supervisors regarding task assignments accurately and efficiently.
Education
The University of Maine
Virginia Union University
Skills
- Enthusiastic, friendly, outgoing hard worker
- Willing, eager and quick to learn new skills while accepting constructive criticism
- Reliable, conscientious and motivated to see job through completion
- Works well independently or as a cooperative team player
- Criminal Justice major while maintaining a 32 GPA
- Time Management
- Delivery Management
- Customer Service
- Organizational Skills
- Heavy Lifting
- Working Independently
Organizational
- A member of Kappa Alpha Psi Fraternity Inc.
- the importance of setting and achieving goals
- Assisted in organizing numerous activities for junior high school football and basketball players
- Assisted in youth holiday events and jamborees
- Help the community with service and organizational benefits to help inspire achievement to the youth.
Customer Service
- Greeted and conversed with the customers
- Handled all concerns professionally and confidently
- Demonstrating confidentiality, trustworthiness and competence when working with youth organizations
Volunteer Community Work
- NOBLE Youth Leadership 2016 Youth Ambassador
- DC Soup Kitchen Volunteer Worker
Communications
- Excellent communications skills both oral and writing
- Communicates well with all age groups, i.e. children, peers, adults and seniors
- Extensive knowledge of computer systems and enhanced skill set using Word, Excel and PowerPoint
- Demonstrated effective communications skills as the Captain of the Football Team
- Also served as the Captain of the AAU basketball team for the "Bump n Run" Organization
Skills And Experiences
- 06/01/17, 08/31/18, Architect of the Capitol Summer Intern, AOC Electric Shop, Mr. Tim Driskil
- 05/01/18, 07/31/18, Architect of the Capital Summer Intern, AOC Electric Shop
- 03/01/19, 07/31/19, The course at Andrews Golf course (Cart attendant & Ball picker)
- 06/01/20, 12/31/20, Papa Johns Employee Worker (Makeline & Delivery Driver)
- Obtained a Security Clearance and Background Check for United States Capitol Police
- I was responsible for assisting with basic wiring for lighting fixtures in multiple Congressional Office Buildings; I also assisting the supervisors with the safe and efficient removal lighting fixtures quickly and appropriately when needed
- I Attended all safety meetings
- I learned to independently change numerous types of lighting fixtures appropriately as directed by my immediate supervisor, I removed dirt, marks and stains from the fountain located outside of the Jefferson Building and performed routine maintenance as required
Timeline
Courier
Amazon (Agile Logistics)
11.2022 - 01.2024
Food Service Assistant
Papa Johns Pizza
06.2020 - 12.2020
Golf Course Attendant
The Course at Andrews Golf Course
03.2019 - 07.2019
Architect of the Capitol Summer Intern
AOC Electric Shop
06.2017 - 08.2018
The University of Maine
Virginia Union University