Saterica Alexander, RMA
Fayetteville,NC
Summary
Certified Medical Assistant with experience in the medical field. Has demonstrated ability to integrate patient care skills, customer service experience, and related education to exceed practice and patient needs. Committed and motivated employee focused on the success of the team, the solutions, the practice, and its value, while maintaining individual success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Line Worker
MANN+HUMMEL Purolator Filters
Fayetteville , NC
11.2021 - Current
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Ensured all products were packaged correctly before shipping out.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Cleaned work areas regularly to ensure a safe working environment.
- Reported any malfunctions or breakdowns in the production process to supervisors immediately.
- Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
- Collaborated with team members to meet daily production goals.
- Operated machinery according to safety regulations.
- Performed quality control checks on assembled items.
- Identified defective products during quality assurance inspections.
- Assembled component parts of items and completed hand-finishing of final products.
- Assist with training of new hires
Material Handler
Smithfield Distribution
Tar Heel , NC
03.2021 - 08.2021
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Reported any malfunctions or damages of material handling equipment promptly.
- Loaded completed orders on pallets according to delivery numbers.
- Utilized forklift to move inventory items.
- Operated forklift in a safe manner to move large shipments within the facility.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Unloaded cargo from trucks with mechanized equipment.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Managed warehouse receiving, storing and shipping.
Medical Assistant
Naveed Aziz Md
Spring Lake , NC
02.2020 - 04.2020
- Triaged patients to obtain and accurately document medical information and measure their vital signs, weight, and height
- Escorted patients to examination rooms and prepared them for the physician
- Prepared and administered medications as directed by a physician
- Explained treatment procedures, medications, diets, and physicians' instructions to patients
- Helped physicians to examine and treat patients by handing them instruments and materials and performing such tasks as giving injections and changing dressings on wounds
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
- Created welcoming environment by greeting and logging in the arrival of patients
- Performed general office duties such as answering telephones, taking dictation, and completing insurance forms
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Parts Delivery Driver
Partfleet
Hope Mills , NC
09.2018 - 02.2020
- Delivered parts to customers in a timely manner.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Unloaded and organized inventory received from manufacturers and distribution centers.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Checked orders for accuracy prior to delivery.
- Assist with training of new hires.
- Verified that invoices were accurate before leaving the warehouse.
- Managed time effectively to ensure deliveries are made according to schedule.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Followed all safety regulations while operating company vehicle.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Ensured paperwork was completed correctly before delivering parts.
- Maintained records of deliveries, including customer signatures.
- Strengthened customer relationships with prompt and professional service.
Cashier
Walmart
Hope Mills , NC
10.2014 - 09.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Assist with training of new hires.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Diploma - Medical Clinical Assistant
Miller Motte College
Fayetteville, NC10-2020
High School Diploma -
Douglas Byrd High School
Fayetteville, NC06-2012
Associate of Applied Science -
Sampson Community College
Clinton, NCSkills
- Front and Back Office
- Mission Act Compliant
- Ability to work with limited supervision
- Knowledge of managing a clinic
- Ability to prioritize and meet deadlines
- Ability to understand oral and written communication
- Knowledge of policies and procedures
- Knowledge of HIM and MS Office Suite software
- Triage
- HIPPA Compliance
- 49-52 wpm
- Proficient in Excel, MS Word
- Great oral and written communication
- Attention to detail
- Communication and Interpersonal Skills
- Injections
- Vital signs
- Venipuncture
- EMR
- Patient Care
Certification
Registered Medical Assistant (RMA) certified
Timeline
Production Line Worker
MANN+HUMMEL Purolator Filters
11.2021 - Current
Material Handler
Smithfield Distribution
03.2021 - 08.2021
Medical Assistant
Naveed Aziz Md
02.2020 - 04.2020
Parts Delivery Driver
Partfleet
09.2018 - 02.2020
Cashier
Walmart
10.2014 - 09.2018
Diploma - Medical Clinical Assistant
Miller Motte College
High School Diploma -
Douglas Byrd High School
Associate of Applied Science -
Sampson Community College
Registered Medical Assistant (RMA) certified
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