Customer Service Professional with Transitioning Expertise Seeking Opportunities in Software Development and IT.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Document Specialist
RR Donnelley
01.2015 - Current
People Management - Utilizing the assigned folks to the projects for the deliverables
Splitting the works for assigned projects among the allocated team members
Training and Troubleshooting - Training the subordinates for the expected skill set for fulfilling the requirements and helping them for their doubts and updates on the project tool
Following the SOPs to meet the expectation with accuracy.
Document Specialist
RR Donnelley
01.2011 - 01.2014
Fulfilling the business requirement
Handling the projects with extra care and supporting the seniors by completing the assigned task in the projects
Applying the style components and modules to get the desired output for all the financial projects based on the client expectation
Following the SOPs to meet the expectation with accuracy.
Education
Msc IT -
Dr. Zahir Hussain College, Ilayangudi
01.2010
Bsc -
Dr. Zahir Hussain College, Ilayangudi
01.2007
Skills
PYTHON
HTML, CSS
MS OFFICE (Word, Excell, Powerpoint)
Certification
Advanced Python, FITA, 2023
Projects
Text Parsing Invoice - Built using Python Student management