Sathvik Desharaju

A global leader in business process outsourcing and service management

• Data Tagging & Categorization: Expertly reviewed and manually tagged large datasets, ensuring precision and consistency in data labeling to meet stringent business and project requirements.
• Process Adherence & Quality Control: Rigorously followed detailed tagging protocols and guidelines to maintain data accuracy and consistency, upholding the integrity of critical business data utilized in reporting, analytics, and machine learning applications.
• Documentation & Reporting: Diligently maintained comprehensive records of tagging activities to ensure transparency and traceability. Prepared detailed periodic reports to monitor progress, identify challenges, and facilitate process improvements.
• Error Detection & Data Validation: Proactively engaged in quality assurance by identifying, reviewing, and correcting mislabeled data, ensuring datasets uphold the highest standards of accuracy for downstream analysis and strategic decision-making.

Mobile network operator and Internet service provider.

• Resolved customer issues via phone and email, ensuring high satisfaction and first-contact resolution.
• Maintained compliance with quality standards and financial regulations.
• Managed customer data accurately using CRM systems.
• Ensured smooth transactions and prevented missed payments.
• Consistently achieved performance targets to support business goals.