Quality Assurance professional bringing strong track record in maintaining high standards and driving impactful outcomes. Expertise in quality control processes, problem-solving, and continuous improvement initiatives. Known for fostering collaborative team environments and adapting to evolving needs to ensure consistent, reliable results. Strong analytical skills, attention to detail, and effective communication abilities.
• Identifies requirements by establishing personal rapport with potential and actual clients and with other persons in a position to understand service requirements.
• Arranges project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.
• Programs the computer by encoding project requirements in computer language; entering coded information into the computer.
• Confirms program operation by conducting tests; modifying program sequence and/or codes. Provides reference for use of prime and personal computers by writing and maintaining user documentation; maintaining a help desk.
• Maintains computer systems and programming guidelines by writing and updating policies and procedures.