Summary
Overview
Work History
Education
Skills
Timeline
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Sativalana Parry

Taylor,AZ

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales, and reliability. Plans, delegates, and follows up on expected tasks, assignments, and activities to meet expectations and objectives.

Overview

3
3
years of professional experience

Work History

Retail Keyholder

Boot Barn Holdings Inc.
Show Low, AZ
06.2022 - Current
  • Promoted upcoming events or special offers through direct communication with customers.
  • Assisted with training new employees on company policies, procedures, and guidelines.
  • Provided excellent customer service by responding promptly to inquiries and complaints.
  • Greeted customers upon entry and assisted them in locating products.
  • Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
  • Resolved issues between customers and staff members in a professional manner while maintaining company policies.
  • Oversaw multiple departments within the store ensuring adequate staffing levels at all times.
  • Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
  • Identified opportunities for process improvements within the store environment.
  • Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.

Cashier

C-A-L Ranch Stores
Show Low, AZ
09.2021 - 06.2022
  • Conducted price checks for special orders or discounts as customers requested.
  • I assisted customers over the phone regarding store operations, product information, and order placement.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Kept records of purchases; maintained an orderly appearance of the checkout area; restocked supplies as needed.
  • Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately and processed cash, check, credit card, gift card, or automatic debit payments.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Northern Az Academy For Career Dev. - Taylor
Taylor, AZ
06-2020

Skills

  • Cross-selling abilities
  • Cash Handling Accuracy
  • Sales proficiency
  • Employee Training
  • Customer Service Management
  • Store maintenance
  • Bank Deposits
  • Product Demonstrations

Timeline

Retail Keyholder

Boot Barn Holdings Inc.
06.2022 - Current

Cashier

C-A-L Ranch Stores
09.2021 - 06.2022

High School Diploma -

Northern Az Academy For Career Dev. - Taylor
Sativalana Parry