Satoria Best

With over 3 years of hands-on experience in operations management within the trucking industry, I have honed my skills in time, risk/safety, and cost management. My proven track record in optimizing operational efficiency, ensuring regulatory compliance, and implementing cost-effective strategies positions me as a valuable asset to any company seeking to enhance its transportation operations and drive profitability.

• Risk Management & Safety Protocols: Identify potential risks, implement safety protocols, and develop contingency plans to mitigate risks, ensure driver safety, and safeguard company assets and reputation.
• Cost Analysis & Budgeting: Analyze operational costs, prepare budgets, and implement cost-saving strategies to optimize profitability and financial performance.
• Customer Relations & Service: Build and maintain strong relationships with customers, addressing inquiries, resolving issues, and ensuring exceptional service delivery to enhance customer satisfaction and retention

I have excelled in early childhood development, spearheading innovative program and curriculum development that fosters holistic growth and learning. My notable accomplishments include designing and implementing engaging and age-appropriate educational initiatives that prioritize the cognitive, physical, social, and emotional development of children, setting the foundation for lifelong learning and success.

• Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
• Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of daycare center.
• Coordinated special events such as holiday parties or field trips that enriched children''s experiences at daycare center.
• Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.

I provided attentive care and support to senior citizens, focusing on health and hygiene maintenance, as well as assisting with impaired mobility challenges. My expertise as a personal assistant is underscored by my compassionate approach, dedication to enhancing quality of life, and commitment to fostering independence and well-being for my elderly clients.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Provided transportation and appointments management.
• Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

As a dedicated Job Coordinator, I specialized in empowering mentally disabled individuals by securing and maintaining meaningful employment opportunities for a caseload of 30 individuals. My proactive approach, personalized guidance, and commitment to vocational training and support consistently enabled clients to achieve employment success, fostering independence and enhancing their overall quality of life.

• Strong organizational and multitasking skills with ability to manage and monitor a caseload of 30 individuals, ensuring personalized support, regular follow-ups, and successful employment outcomes.
• Dedicated advocate for rights and needs of mentally disabled individuals, providing ongoing support, encouragement, and empowerment throughout their employment journey.
• Effective networking and collaboration skills with employers, vocational rehabilitation agencies, and community organizations to create employment partnerships and opportunities for mentally disabled individuals.

As a seasoned Residential Manager, I excelled in overseeing the daily operations of a group home for mentally disabled individuals, demonstrating proficiency in managing a dedicated team of direct care workers and medical staff. My leadership skills, coupled with my compassionate approach and expertise in staff supervision and coordination, ensured the delivery of high-quality care, personalized support, and a nurturing environment that promotes the well-being and independence of residents.

• Ensure strict adherence to health and safety protocols, implementing preventative measures and emergency procedures to safeguard well-being of residents and staff.
• Oversee billing processes, manage medical insurance claims, and coordinate with insurance providers to optimize reimbursement and financial sustainability for group home.
• Design, implement, and evaluate tailored programs and services that address unique needs and goals of disabled individuals, promoting their cognitive, physical, and emotional development within a supportive and inclusive environment.

As an Assistant Residential Manager, I brought a unique blend of managerial acumen and medical expertise, being certified to administer medication, while effectively overseeing staff management to ensure compassionate and quality care for mentally disabled individuals. My hands-on approach, combined with strong leadership skills, fosters a supportive and structured environment that prioritizes the well-being, safety, and independence of residents.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Maintain accurate and comprehensive documentation, monitor compliance with regulatory standards, and facilitate regular audits to ensure quality care and adherence to legal requirements.
• Administered and oversaw distribution of medication, met with medical team to ensure correct dosage and medication was prescribed based on individual needs and proper documentation for distribution of medical equipment and medication was logged daily in compliance with state health and safety protocols

I provided personalized one-to-one assistance to a young adult with extreme cognitive impairment, ensuring their safety, well-being, and engagement in a specialized day program tailored for individuals with mental disabilities. My compassionate approach, patient-centered care, and expertise in managing complex behavioral and cognitive challenges enabled me to foster a supportive and enriching environment that enhanced the individual's quality of life and encouraged the success in their social interaction and developmental progress which resulted in integration of individual into a class based program with peers.

• Boosted overall class performance by implementing differentiated instruction techniques based on student abilities.
• Assessed student progress regularly using both formative and summative evaluations to guide instructional planning effectively.
• Improved student confidence and participation levels with use of positive reinforcement strategies and group activities.
• Increased student engagement by incorporating hands-on activities, field trips, and creative exercises that stimulated brain activity and nerve response tailored to cognitive abilities
• Worked with family of individual to advocate for needs and goals for overall development and quality of life