Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Transportation Manager
City Thrift
10.2021 - Current
Prepared and updated employees' daily work schedules and resolved delivery problems.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Logistics Manager
VJR Transports
10.2018 - 10.2021
Oversaw the shipping and receiving of a diverse range of products on a daily basis.
Monitored the performance of logistics operations and identified areas for improvement.
Engaged with customers to evaluate their needs and recommend the best solutions.
Managed driver dispatch to meet daily delivery demands.
Ensured adherence to legal requirements and company policies.
Improved operational efficiency and productivity by effectively managing budgets, accounts, and costs.
Manager
Hickory Park
04.2016 - 09.2018
Monitored labor costs and departmental expenses to ensure adherence to budgetary constraints.
Enhanced productivity by closely monitoring daily operations and providing guidance and support to team members.
Assessed employees' skills and competencies, and assigned tasks accordingly, considering their experience and training.
Technician
Arbor Terrace
05.2014 - 04.2016
Executed intricate mechanical alignments and calibrated equipment to ensure compliance with rigorous quality standards.
Arranged and executed testing procedures to evaluate equipment performance.
Conducted thorough troubleshooting and diagnosis of equipment malfunctions
Service Manager
Volt Solutions
04.2012 - 08.2012
Created comprehensive written plans and obtained customer approval before moving forward.
Engaged in meetings with customers to explore their service requirements and present viable options.
Fostered favorable customer relationships by proactively tackling issues and effectively implementing corrective measures.
Education
Bachelor of Arts - History
Morehouse College
Atlanta, GA
05.2016
Associate of Arts - History
Georgia Military College - Milledgeville
Milledgeville, GA
05.2012
Skills
Thrive in deadline-driven situations, efficiently managing multiple priorities and projects simultaneously
Customer Relationship Management Software (CRM)
Demonstrate a keen eye for spotting discrepancies and potential issues, proactively taking corrective action
Thorough understanding of legal terms and contract terminology, ensuring compliance and adherence to applicable laws and regulations
Adept in Microsoft, google, freshdesk softwares
Experience in assigning tasks, setting clear expectations, and ensuring accountability for team members
Proficient in preparing comprehensive and well-structured reports for various purposes, including analytical, financial, and project reports
Proficient in developing and maintaining detailed schedules, coordinating multiple tasks and priorities
Proficient in articulating complex concepts in a clear and concise manner, adapting communication style to suit diverse audiences
Timeline
Transportation Manager
City Thrift
10.2021 - Current
Logistics Manager
VJR Transports
10.2018 - 10.2021
Manager
Hickory Park
04.2016 - 09.2018
Technician
Arbor Terrace
05.2014 - 04.2016
Service Manager
Volt Solutions
04.2012 - 08.2012
Bachelor of Arts - History
Morehouse College
Associate of Arts - History
Georgia Military College - Milledgeville
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