Sattam Alenazi

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.
• Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Communicated regularly with cross-functional teams to improve coordination between departments.
• Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
• Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
• Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
• Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
• Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Conducted research to address shipping errors and packaging mistakes.

• Managed compliance efforts, reporting and audits.
• Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
• Prepared records and data for regular audits.
• Streamlined compliance processes by implementing efficient monitoring systems and tools.
• Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
• Succeeded in maintaining a positive relationship with regulators through proactive engagement and timely responses to inquiries.
• Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
• Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
• Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
• Executed corporate food safety strategies, policies and procedures.
• Minimized exposure to compliance violations by implementing predictive analytics for risk forecasting.
• Conducted thorough risk assessments for identifying potential compliance issues, leading to proactive mitigation strategies.
• Performed regular compliance reviews and audits, identifying non-compliance issues.
• Addressed compliance issues by developing and implementing corrective action plans.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Developed detailed plans based on broad guidance and direction.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

• Built a loyal client base through personalized service, expert advice, and consistent follow-up communication postsale.
• Trained and developed team members, assigning, supervising and monitoring workload of each team member to achieve optimal individual development and balance of skills during shifts.
• Developed long-term relationships with key accounts through ongoing engagement efforts including monthly check-ins or quarterly reviews.
• Delegated tasks and managed workload for employees based on daily and weekly schedules.
• Established performance metrics and tracked progress towards goals, enabling timely adjustments to strategies as needed.
• Developed and maintained positive relationships with product and equipment vendors.
• Controlled inventory of tire installation equipment, obtaining and disposing of equipment as appropriate and educating staff on safe and proper operation of tire bay equipment.
• Assessed team member performance, providing actionable feedback and administering coaching for behavior and performance concerns to facilitate improvement.
• Improved overall customer experience by resolving complaints promptly and professionally.
• Analyzed market trends and competitor offerings, identifying opportunities for growth and improvement in product offerings.
• Monitored stock levels and equipment condition, ordering new stock and equipment.
• Reviewed tire bay scheduling data and documentation to verify complete and up-to-date data, also overseeing tire bay records retention policies and procedures.
• Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
• Increased tire sales by implementing targeted marketing strategies and cultivating strong relationships with customers.
• Led a high-performing sales team, providing ongoing coaching and support to drive individual success.
• Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
• Installed, rotated and balanced tires for automobiles and commercial light trucks.
• Managed inventory effectively to ensure optimal stock levels and minimize backorders or delays.
• Fostered a positive work environment that encouraged open communication between employees of all levels.
• Coordinated recruiting drives and sought new, skilled employees to increase productivity and customer satisfaction.
• Assisted customers with finding best tires for driving needs and specific vehicles.
• Identified and properly disposed of tires worn or damaged beyond restoration, informing clients of need for replacement and guiding through new tire and warranty selection process.
• Enhanced showroom presentation with strategic product displays that showcased top-selling items prominently.
• Assisted with workload during times of higher volume or short staffing.
• Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required.
• Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures.
• Managed processes, equipment, employees, safety and housekeeping of area, meeting production quality and quantity standards on shift.
• Developed customized tire solutions for clients, resulting in higher customer satisfaction and loyalty.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed accounts to retain existing relationships and grow share of business.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Implemented systems and procedures to increase sales.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

• Supervised a team of merchandisers to follow the company standards.
• Lead an overnight team from October 2019-December 2019 for remodel.
• Alone, managed an overnight team from March 2020-May 2020 to reset store.
• Managed remodel crew for Sam's Club during said reset of 2020.
• Helped with 3 different Sam's Club stores and trained associates within.
• Trained various associates with aspirations to move up within.
• 2 time Employee of the month.
• Employee of the year 2020.
• Forklift Certified since 2019.
• Participated in inventory prep and counting in 2019 and 2020.
• Supervised the RGIS team for inventory 2020.

• Helped to stock and merchandise pallets, zone the store and give member service.
• Aspired to move forward by offering to travel to other stores and help when needed.
• Helped train new employees.

• Helped members with checkout, drove numbers for Cabela's credit card with over 500 credit applications within a year.
• Helped where needed in clothing and fishing departments.
• Customer service certified as well as sold fish and game licenses.
• 2 time Employee of the Month.
• 2 time Star Employee Program Recognition.

• Stocked and merchandised electronics, helped with cellphones and office supplies.
• Built pods and displays.
• Assembled TVs, computers and any other displays necessary for the department.
• Tested items that were returned.
• Helped drive sales for Sam's Club card applications and Plus sales as well as providing spectacular customer service.
• Tried hard to help members received all discounts and rebates associated with sales in electronics.

Managed local hookah lounge.

• Provided excellent customer service that drove sales enabling the opportunity to own my own lounge.
• Managed pay and prepared taxes for that of the store and 8 associates.
• Managed a crew for remodel.

Helped to manage local hookah lounge.

• Provided customer service, inventoried and participated in the preparation of schedules and payroll for 15 associates.
• Received extensive training and skills as a manager that would later help my own hookah lounge.

Owned and managed a local restaurant.

• Trained and motivated employees to perform daily business functions, including customer service and food safety.
• Managed day-to-day business operations, including accounting, financing, payroll and inventory.

Helped interpret between patients and staff.

Helped to prepare patient files in accordance to policies and Doctor specifications.

Prepared schedules for the team that I worked with.