Committed pragmatic professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Project Analyst
Servpro
Camp Hill, PA
07.2023 - Current
Analyzed existing procedures and provided recommendations for improvements where necessary.
Documented changes in project scope, objectives, schedule and budget.
Participated in meetings with clients regarding their projects' progress, challenges, modifications.
Facilitated business operations by generating project status reports for corrective action.
Presented project controls, cost estimation and other business support services to technical line management.
Directed daily operations of departments, coordinating interdepartmental project activities.
Trained employees in processes and procedures to comply with company rules.
Managed multiple projects simultaneously while adhering to established deadlines and organized tasks to efficiently.
Project Administrator
HydroWorx
Middletown, PA
04.2022 - 07.2023
Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
Provided administrative support to the Project Manager including scheduling meetings, taking notes.
Developed product specifications, negotiated contracts and managed timelines.
Interfaced with suppliers and vendors to coordinate services required by the project team.
Maintained electronic inventory of project paperwork, schedules and permits.
Allocated material and labor resources to promote on-time and under-budget project completion.
Leveraged Sales Force skills to input and compile data gathered from various sources.
Receiver/Scheduler
UNFI, United Natural Foods
Harrisburg, PA
08.2019 - 03.2022
Reviewed customer orders, labeling and documentation prior to shipment to avoid delays.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Used vendor knowledge to determine shipping procedures, routes and rates.
Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
Identified order discrepancies and damaged items and notified supervisor.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Coached new staff preparing outgoing and receiving incoming shipments.
Utilized RF scanner to accurately record item locations in the warehouse database system.
Patient Account Representative
Select Medical
Camp Hill, PA
05.2017 - 09.2019
Arranged debt repayment or established schedules for repayment based on customer's financial situation.
Accepted and processed customer payments and applied toward account balances.
Provided customer service to patients regarding billing inquiries and account information.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Created letters, invoices and other documents with diverse computer programs such as Epic.
Submitted electronic bills following facility and legal compliance standards.
Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
Verified accuracy of medical coding for services rendered by healthcare providers.
Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.