Satya Narayana

• Developed and maintained 20+ custom dashboards in Tableau and Power BI for executive leadership, operations, marketing, and supply chain teams.
• Conducted cohort and funnel analysis on over 3 years of customer data to identify lifetime value (LTV) drivers, resulting in a 22% increase in customer retention.
• Built product performance models to determine profitability and recommend SKU rationalization, reducing unprofitable SKUs by 18%.
• Partnered with the engineering team to optimize data pipelines, reducing query time by 40% for large datasets (5M+ rows).
• Led the initiative to build a weekly revenue forecast using historical sales and time series models (ARIMA), improving forecast accuracy from 70% to 87%.
• Created and documented a company-wide data dictionary and best practices guide to improve data literacy across teams.

ABC Logistics is a supply chain provider serving retail and e-commerce clients in the Northeast U.S.

• Used SQL and Excel to analyze delivery performance, truck routes, and warehouse operations across five distribution centers.
• Identified high-latency delivery zones and proposed alternate shipping routes, decreasing delivery times by 15%, and saving ~$80K annually in fuel costs.
• Created daily and weekly reports for senior operations leadership to monitor KPIs, like delivery success rate, average load time, and package accuracy.
• Performed root cause analysis on delayed shipments; surfaced vendor issues that led to process changes, and a 12% increase in SLA compliance.
• Cleaned and normalized raw logistics data from CSV and API-based sources for integration into BI dashboards.

Additional Contributions:

• Built an Excel-based dynamic route cost calculator tool, adopted by logistics planners.
• Mentored two interns on SQL basics and helped train new analysts on internal reporting standards.