Summary
Overview
Work History
Education
Skills
Timeline

Sauaiwa Swihart

PAGELAND,SC

Summary

Dynamic Window Tint Installer with a proven track record at SunStoppers, recognized for enhancing customer satisfaction through precision cutting and exceptional client communication. Adept at optimizing workflow and fostering relationships with suppliers, consistently delivering high-quality installations that exceed expectations and drive repeat business. Committed to continuous improvement and safety standards.

Overview

2025
2025
years of professional experience

Work History

Window Tint Installer

SunStoppers
  • Maintained a clean and organized workspace, ensuring efficiency during the window tinting process.
  • Enhanced customer satisfaction by providing professional window tint installation services.
  • Provided exceptional customer service, addressing any concerns or questions regarding the window tinting process.
  • Kept up-to-date with industry trends and advancements in window tint technology to consistently deliver high-quality workmanship.
  • Increased repeat business through consistent delivery of excellent results that exceeded customer expectations.
  • Developed strong relationships with suppliers, negotiating favorable pricing for premium materials used in installations.
  • Ensured long-lasting results by utilizing top-notch materials and industry-standard techniques for window tint application.
  • Maintained a high level of attention to detail throughout each installation, resulting in consistent praise from both clients and supervisors.
  • Completed detailed pre-installation inspections to identify potential issues and ensure proper installation procedures were followed.
  • Optimized workflow processes through regular communication with fellow technicians and management staff members about project statuses and timelines.
  • Adhered to safety standards while handling tools and equipment during the tinting process, minimizing workplace accidents.
  • Assisted clients in selecting the appropriate window film based on individual needs and preferences.
  • Performed accurate measurements of windows prior to cutting film, reducing material waste and ensuring a perfect fit for each installation.
  • Educated customers on proper care and maintenance of their newly installed window tints, prolonging product longevity.
  • Troubleshot any difficulties encountered during installations, applying creative problem-solving skills to overcome challenges efficiently.
  • Provided thorough post-installation follow-ups, ensuring client satisfaction and addressing any necessary adjustments.
  • Participated in ongoing training opportunities to continuously hone skills as a window tint installer.
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Discussed tint and accessories options.
  • Replaced seals around windows to prevent water leakage and protect surrounding structures.
  • Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
  • Met or exceeded company-defined quality and production goals.
  • Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
  • Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
  • Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.

Mechanic

Baucom Services
08.2020 - 01.2025
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.

Night Shift Supervisor

Baucom Services
08.2020 - 01.2025
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
  • Assigned each member of five person team with specific daily tasks and responsibilities.
  • Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
  • Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
  • Managed communication between associates and management, addressing key issues and needs.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
  • Assisted customers with complaints, questions, and concerns.
  • Played an integral role in meeting production targets by closely supervising staff activities throughout each stage of the process.

Education

High School Diploma -

East Mecklenburg High School, Charlotte, NC

Skills

  • Trimming and edging
  • Hand-eye coordination
  • Work area organization
  • Project estimation
  • Salesmanship
  • Adhesive handling
  • Window cleaning expertise
  • Precision cutting
  • Film application techniques
  • Hand and power tools
  • Glass cleaning
  • Client communication
  • Customer consultation
  • Documentation skills
  • Mobile site visits
  • Preparing surfaces
  • Trash disposal
  • Safety regulations
  • Adhesive application
  • Closing tickets
  • Installing accessories
  • Industry standards
  • Tinting options
  • Ticket writing
  • Diagnostic
  • Tinting procedures
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer service skills
  • Multitasking
  • Reliability
  • Excellent communication
  • Installation and repairs
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Relationship building
  • Motor replacement
  • Leak testing
  • Scheduling appointments
  • Vehicle inspection
  • Task prioritization
  • Self motivation
  • Product knowledge
  • Billing and invoicing
  • Interpersonal skills
  • Analytical thinking
  • Goal setting
  • Professionalism
  • Safety inspection
  • Work order preparation
  • Quality control
  • Record keeping
  • Continuous improvement
  • Physical stamina
  • Inventory management
  • Adaptability
  • Written communication
  • Technical understanding
  • Damage assessment
  • Equipment maintenance
  • Professional demeanor
  • Price quoting expertise
  • Order processing
  • Stress management
  • Process improvement
  • Equipment selection
  • Cost estimation
  • Mechanical aptitude
  • Sealant application
  • Administration and management
  • Regulatory compliance
  • Manual dexterity

Timeline

Mechanic - Baucom Services
08.2020 - 01.2025
Night Shift Supervisor - Baucom Services
08.2020 - 01.2025
Window Tint Installer - SunStoppers
East Mecklenburg High School - High School Diploma,

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Sauaiwa Swihart