To utilize the skills and experiences acquired over the years in management, marketing, organization, and personal interaction to positively impact the lives of others and to advance my career.
Overview
9
9
years of professional experience
Work History
Assistant Manager
La Paz Limited, The Pizza Village
12.2018 - 10.2023
Developed staff work schedule
Ensured compliance with safety regulations and company policies
Facilitated interdepartmental communication by attending meetings and providing updates
Conducted regular performance review for employees inorder to identify areas of improvement and trainings
Planned and led team meetings to review business results and communicated new and ongoing priorities
Established processes for monitoring customer satisfaction levels
Interviewed prospective employees and provided input to the Human Resource Manager on hiring decisions
Developed marketing and sales strategies
General Manager, Team leader
Gro Laundry SL
11.2014 - 10.2023
Supervised and supported heads of departments and monitored their performance to ensure accomplishment of set goals
Developed Strategies that guided operations
Worked with marketing and sales department on developing strategies to increase brand awareness, maintain customers and increase sales
Worked with heads of departments to set annual sales targets
Worke with the head of Human Resource to Identify training opportunities for team members
Conducted regular meetings with senior management team to review progress on established goals
Identified areas of improvement in the business practices using customers' feedback, and collaborated with all departments to develop action plans for implementation
Reviewed financial statements to determine sales and measure productivity or marketing achievement
Recieved and reviewed monthly sales to generate reports for business development planning.
Prepared detailed reports for senior leadership, outlining key performance metrics related to operational success
Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Science - Business Administration
Institute of Advanced Management and Technology-Affiliate of Njala University
04.2019
Skills
Operations Management
Marketing
Project Management
Business Development
Negotiation
Strategic Planning
Communication
Resource Mobilization
Multitasking
Research
I carried out a research for the award of Bachelor of Science in Business Administration on the topic “The Impact of Microfinace Institutions on the Growth of Small and Medium Enterprises.”
Awards
Second place at The Sierra Leone Opportunities for Business Action (SOBA) business Innovation competition, 09/2017
Youth of the Year in the Jui Community, 04/2015
References
Philip Bai Solomon Sesay Jr., Founder and Chief Executive Officer, Gro SL Limited, 260-766-1235 / +23278154524, greeneworld1986@gmail
Abdul John Sesay, Admissions Director, Montcare Bethesda, 240-714-9695, asesay@mcbethesda.com
Pete Dalton, Co-Founder and member Board of Directors, La Paz Limited (The Pizza Village), 215-730-6128 /+23230438943, vd.inspire@gmail.com
Communityresponsibility
Choir Director Wesleyan Jui Gospel Choir (2018-2019)