Saugat Das
Fashion And Beauty Professional
1600 S Eads Street Apt 406N, Arlington,VA
Summary
Goal oriented, organized and stylish sales personnel, having a practical exposure to fashion and beauty business both in sales and artistry since year 2012. Ensuring strong work ethics while adhering to company and brand ethos. Owning a track record in driving individual sales growth along-with an exceptional customer service in former positions.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Chanel - Fashion & Beauty Advisor
Nordstrom
Arlington, VA
01.2025 - 05.2025
- Inspired Chanel patrons with beauty and fashion solutions by following brand esthetics and values
- Involving AI machine intelligence tools for sorting out customer product related grievances e.g out of stock limited edition items
- Took full responsibility for event presentations, product knowledge, and client relationship management ensuring a consistent high end shopping experience
- Utilized the knowledge gained from consistent research in the field of fashion trends to consistently recommend best fit beauty and fashion solutions, earning high client trust and repeat visits
- Regularly engaged in Chanel product trainings and fashion trend analysis to stay ahead in delivering informed up to date client consultation
- Mentored junior advisor in clienteling techniques and luxury service standards contributing team development and performance improvement
- Pro actively identified new client outreach opportunities, VIP event collaborations and seasonal service concepts to elevate brand presence
- Responds swiftly to clients concern and sale needs to prevent service delays and enhance the great customer experience
- Build strong, trust based relationships with clients through consistent follow-ups, attentive listening and precise product recommendation
- Analyzed purchase patterns and feedback to better understand clients needs and refine sales strategies accordingly
- Consistently exceeding monthly sales goal through tailored client engagement and cross category selling (beauty and fashion)
- Promoted inclusive respectful workplace culture, helping all team members reflecting Chanel's standard of elegance and excellence
Freelance Fashion Advisor & Makeup Artist
Self-employed
Arlington, VA
10.2024 - 01.2025
MAC- Cosmetics Beauty Advisor (Full Time)
The Estée Lauder Companies Inc
DCA Airport | Arlington, VA
12.2023 - 09.2024
- Offered splendid customer service at all times
- Constantly maintained stylish, warm & professional outlook
- Encouraging customers for instant makeup demos, sharing features & benefits of the product through product knowledge, building baskets and accelerating sales
- Implementing individual sales goal plan, executing them and achieving high sales target on daily/weekly & monthly basis
- Received accolades for consistent sales performance
- Accomplished an excellent percentage of sales commission along-with an AUS of $58 above, with a highest number of net sales & transactions in store
- Responsibly handled point of sale operations, exchanges and out-of-stock follow ups
- Operated daily in store activities like opening/closing and inventory management
- Observed highest standard of hygiene across makeup/store area
Prestige Beauty Advisor (Part Time)
Ulta Beauty, Inc
Arlington, VA
05.2023 - 09.2023
- Fulfilled customer experiences to drive sales through power-grouping products from various prestige category brands across store
- Stock management for various prestige brands
- Maintained brand expertise and product knowledge for prestige brands to support customer queries, empowering their knowledge and willingness to make purchase
Freelance- Cosmetics Beauty Advisor
The Estée Lauder Companies Inc
Arlington, VA
11.2022 - 04.2023
- Improvised high sales through building baskets
- Delivered high standard in-store makeup demonstrations/services and consultations
- Incorporated strict retail hygiene policies
- Enhanced customer experiences through personalized recommendations
Entrepreneur : Saugat Pro Artistry Makeup Services
Self-employed
Bangalore, KA, India
07.2017 - 10.2022
- Directed makeup and hairstyling services for e-commerce giants, for instance Amazon, Wrangler, Tata-cliq
- Conducted workshops and masterclasses, including free courses for underprivileged
- Maintained inventory and ensured high sanitary conditions during photoshoot operations
Head of Department-Makeup
Reliance Retail & Ecommerce Pvt Ltd
Bangalore, KA, India
01.2017 - 07.2017
- Led a team of 6 associates, managing day-to-day operations, team development, and creative hair & makeup projects
- Provided Hair and Makeup team with tools, resources, and information to support e-commerce and campaign photoshoots
- Held regular team meetings and one-on-ones to provide support, feedback, and motivation
- Reported team performance, successes, and future opportunities to management
Retail Makeup Artist
MAC Cosmetics- SSL Bangalore
Bangalore, KA, India
04.2012 - 01.2017
- 5+ years of experience as a Retail Makeup Artist with MAC Cosmetics, delivering appreciable customer service while developing loyal clientele
- Consistently achieved 100% on Mystery Shop evaluations and recognized as a MAC Product Specialist
- Led product training workshops and developed creative training materials
- Promoted best hygiene practices within store, handled stock & inventory management
- Delivered key business reports on store visual merchandising, Special edition collection and store performance metrics
Education
Bachelor of Arts - Textile Design
National Institute of Fashion Technology
Hyderabad, India 07.2007 - 08.2011
Skills
- Luxury clienteling & high-end service
- Client focused communication
- Streamlined service workflow
- CRM & client database management
- Visual merchandising & styling
- Attention to detail
- Team collaboration and senergy
- Key performance indicator monitoring
Certifications
- Product Specialist & In-Store Trainer (Makeup, Styling and Fashion)
- Advanced Backstage Fashion Show Makeup Certified
Timeline
Chanel - Fashion & Beauty Advisor
Nordstrom
01.2025 - 05.2025
Freelance Fashion Advisor & Makeup Artist
Self-employed
10.2024 - 01.2025
MAC- Cosmetics Beauty Advisor (Full Time)
The Estée Lauder Companies Inc
12.2023 - 09.2024
Prestige Beauty Advisor (Part Time)
Ulta Beauty, Inc
05.2023 - 09.2023
Freelance- Cosmetics Beauty Advisor
The Estée Lauder Companies Inc
11.2022 - 04.2023
Entrepreneur : Saugat Pro Artistry Makeup Services
Self-employed
07.2017 - 10.2022
Head of Department-Makeup
Reliance Retail & Ecommerce Pvt Ltd
01.2017 - 07.2017
Retail Makeup Artist
MAC Cosmetics- SSL Bangalore
04.2012 - 01.2017
Bachelor of Arts - Textile Design
National Institute of Fashion Technology
07.2007 - 08.2011