Saul Henriquez
Team Leadership
Pleasanton,CA
Summary
Seeking to grow my career with Macy's in a leadership role where I can continue to grow and utilize my skill sets to empower and develop leaders. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Shipping Supervisor
Macys Supply Chain DC
02.2023 - Current
- Streamlined the hiring process of our seasonal temp colleagues. Scheduled and conducted all interviews during the fall season 2023.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw the 8020 fulfillment freight flow fall of 2023
- Worked closely with leadership team to ensure optimal efficiency and operational excellence. in our supply chain processes.
- Resolved conflicts between team members and addressed complaints or grievances.
- Trained new team members on proper and safe use of tools and equipment.
- Supervised shipping team of 10-20 colleagues. Fostering a safe and teamwork environment.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Assigned tasks to team members to complete within designated time frames.
- Determined staffing needs, developing schedules to staff all shifts.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
Multi-Unit Store Manager
Nothing Bundt Cakes
04.2014 - 10.2020
- Interviewed job candidates and made staffing decisions
- Hired, trained and evaluated personnel in sales and marketing
- Managed staff of 30+ sales associates, 8 team leaders and 3 assistant managers
- Scheduled and led weekly store meetings for all employees
- Increased sales volume by 6% and 11% in less than 1 year
- Increased store profitability by implementing strategic marketing initiatives and sales promotions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Assistant Manager
TJX Companies
03.2009 - 04.2014
- Managed staff of 50+ sales associates, 6 team leaders
- Interviewed job candidates and made staffing decisions
- Instructed staff on appropriately handling difficult and complicated sales
- Scheduled and led weekly store meetings for all employees
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Store Manager
Dollar Tree
06.2007 - 04.2009
- Interviewed job candidates and made staffing decisions
- Managed staff of 20+ sales associates, and 3 assistant managers
- Reordered inventory when it dropped below predetermined levels
- Planned budgets and authorized payments and merchandise returns
- Scheduled and led weekly store meetings for all employees
- Reported to the district manager regarding all store and staff issues
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Manager
Walmart
11.1999 - 06.2007
- Interviewed job candidates and made staffing decisions
- Managed staff of 45+ sales associates, 4 team leaders
- Scheduled and led weekly store meetings for all employees
- Trained and developed new associates on POS system and key sales tactics
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
- Generated repeat business through exceptional customer service
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
Education
Associate of Arts - General Studies
Las Positas College
Livermore, CA01.2002
High School Diploma -
Amador Valley High School
Pleasanton, CA01.1999
Skills
- POS systems
- Fluent in English, Spanish, German
- Kronos systems
- Merchandising
- Staff training and development
- Natural leader
- Personable
- Motivated team player
- Active listening skills
- Goal-oriented
- Excellent customer service skills
- Fluent in English, Spanish and German
- Operational Efficiency
- Performance Analysis
Websites
Accomplishments
- 2017 Pacific Northwest Region L.O.V.E. Award (Nothing Bundt Cakes LLC.)Recipient of this award for exemplifying Organizational Brand Culture of Living Our Values Everyday.
- 2016 Sunnyvale Market Silver Sales Award (Nothing Bundt Cakes LLC.)
- 2016 Fremont Market Silver Sales Award (Nothing Bundt Cakes)
- 2017 Sunnyvale Market Gold Sales Award (Nothing Bundt Cakes LLC.)
- 2017 Fremont Market Sales Gold Sales Award (Nothing Bundt Cakes LLC.)
- California Community College Athletic Association Cross Country State Championships 2001, 2002 (Las Positas College)
- 3.2 Grade Point Average (Amador Valley High School)
- California Interscholastic High School Federation State Cross Country Championships 1996, 1997, 1998, 1999 (Amador Valley High School)
- California Interscholastic High School Federation State Track and Field Championships 1999 (Amador Valley High School)
- Northern California Interscholastic High School Soccer Champions 1999 (Amador Valley High School)
Hobbies and Interests
I'm a family man who also deeply believes in seeing the best in all individuals and giving back to our local communities. I coach soccer year around at our local high school in Pleasanton where my son is a freshmen this year. I have 2 wonderful kids. Cj and my daughter Lexi a 5th grader. I enjoy teaching future generations the beautiful game of soccer while also teaching team principles that will come valuable in their future endeavors . I enjoy running, I'm an active member of The Pleasanton Adult Sunday Soccer League (PASS), Diablo Adult Soccer League (DASL), and The Livermore Area Recreation and Parks District Soccer League (LARPD). I strongly believe that maintaining a healthy lifestyle is important to having a successful work life balance.
Languages
Spanish
Native or Bilingual
Timeline
Shipping Supervisor
Macys Supply Chain DC
02.2023 - Current
Multi-Unit Store Manager
Nothing Bundt Cakes
04.2014 - 10.2020
Assistant Manager
TJX Companies
03.2009 - 04.2014
Store Manager
Dollar Tree
06.2007 - 04.2009
Assistant Manager
Walmart
11.1999 - 06.2007
Associate of Arts - General Studies
Las Positas College
High School Diploma -
Amador Valley High School
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