Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Saul Belman

East Wenatchee,WA

Summary

Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technical Support Services

Wenatchee School District
Wenatchee, WA
02/ - Current
  • Provide technical support to the students, staff, and teachers of multiple schools in my regular schedule.
  • Provide technical support services, such as troubleshooting hardware and software issues, as needed.
  • Perform troubleshooting to resolve network issues.
  • Maintain the quality of student and staff devices, such as iPads, MacBooks, and Chromebooks.
  • Maintain classroom technology such as projectors, microphones, desk phones, document cameras, and Apple TVs.
  • Maintain devices and accounts through multiple student and teacher databases, such as Skyward, Follett, and FileWave.

Senior Teller

Banner Bank
East Wenatchee, WA
12.2019 - Current
  • Assisted customers in bank operations, including deposits, withdrawals, transfers, wires, and accessing account information.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Explained bank services, financial products and applicable fees to customers.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Identified and corrected errors when balancing branch and teller transactions.
  • Trained to use a wide variety of software's required to fully meet teller duties to fulfill customer's needs.
  • Trained to communicate via email and extension number with full banking staff under Banner Bank nation wide.
  • Work closely with Mortgage staff to provide customer information and documents.
  • Kept a full "30, 60, 90" filing system up to date.
  • Maintain a teller drawer.

Membership Services

YMCA Of Wenatchee
Wenatchee, WA
08.2019 - Current
  • Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
  • Deliver high-quality customer service to members and customers.
  • Deliver rates and information to meet customers needs and finalize memberships.
  • Enroll customers in memberships, programs, scholarships and events.
  • Manage scholarship department.
  • Balance and maintain cash drawer and adhere to established cash handling procedures.
  • Compile and produce documents and reports and file, copy or fax required papers to appropriate parties.
  • Watched over children from ages 3-14 in the child care department and engaged in social development to build relationships.
  • Manage a wide database for members.

Secratary

Wenatchee School District
Wenatchee, WA
04.2022 - 06.2023
  • ASB Secretary.
  • Manage student profile databases.
  • Manage sports profile databases.
  • Phone/email communications with staff and parents.
  • Maintained account information through multiple databases, such as Skyward, FamilyID and InTouch.
  • Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
  • Oversaw the school budget and submitted agenda items for approval.

Education

High School Diploma -

Wenatchee High School
Wenatchee, WA
2011

Skills

  • Fluent in Spanish
  • Technical support
  • Network troubleshooting
  • Software troubleshooting
  • Macintosh software
  • Microsoft Windows & Office
  • First Aid/CPR
  • Office management
  • Database management
  • Customer Service Support

Certification

  • Certified First Aid/CPR Training - 2024

Affiliations

2020 YMCA Youth Basketball Coach

Timeline

Technical Support Services

Wenatchee School District
02/ - Current

Secratary

Wenatchee School District
04.2022 - 06.2023

Senior Teller

Banner Bank
12.2019 - Current

Membership Services

YMCA Of Wenatchee
08.2019 - Current

High School Diploma -

Wenatchee High School