Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Saul Comaduran

Rio Rico,AZ

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success/continues improvements. With experience in the customer service, import/export industry, logistics, inventory management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Logistics Customer Service Team lead

The ILS Company
Nogales, Arizona
09.2023 - Current
  • Led daily team meetings to address customer service challenges.
  • Trained new staff on company policies and customer interaction techniques.
  • Managed customer inquiries through phone, email, and chat channels.
  • Collaborated with management on process improvements for customer satisfaction.
  • Resolved escalated customer issues with effective communication strategies.
  • Participated in recruitment activities such as interviewing potential candidates for open positions.
  • Escalated issues to correct individuals when typical procedures did not achieve resolution.

Distribution Center Supervisor

Amphenol Optimize
- Current
  • This position consist of keeping a clean, organized, dependable inventory, shipping orders to clients.
  • Keep excellent relation/communication with customers, be dependable provider.

Import/Export Supervisor

Amphenol Optimize
  • Import Supervisor consisted of supervising 7 employees.
  • Organize import of 3+ loads a day.
  • Duties consisted of maintaining a daily work flow with no delays, processing an average 300 cartons, and 20 skids, maintaining excellent customer service for our customers, discipline, control errors, revise process completion with every one of our customer reps.

Shipping Clerk for leading distribution center

Amphenol Optimize
  • Shipping clerk consisted of processing and shipping material for one of our distribution centers.
  • Position consisted of maintaining a reliable shipping process with our customer's promised/required dates.
  • Creating reports with daily shipped orders/value in revenue/lines shipped.
  • Experience in using UPS/FED EX label creating system, BOL creating, SLI creation, SED, EX.

Game clerk attendant/cashier/party attendant

Peter piper pizza
  • Position required giving service to clients with troubles in the game room area.
  • Attend the prize area greeting customers with a positive big smile.
  • As a cashier you greet customers with our daily specials.
  • As a party attendant you would serve parties and help customer organize the event.

Education

MICROSOFT EXCEL: INTERMEDIATE LEVEL DIPLOMA -

ZIGMA CONSULTING LLC
Nogales, Arizona
09.2018

High School Diploma -

Rio Rico High School
Rio Rico, AZ
05-2014

Skills

  • Critical thinking
  • Problem solving
  • Communication
  • Customer service
  • Inventory control
  • Shipping
  • Import/Export
  • Excel
  • Outlook
  • Dependability
  • Management
  • Organization
  • Macola
  • ZOE
  • Maquila software
  • AS 400

Certification

Microsoft Excel: Intermediate Level Diploma, Zigma Consulting LLC and the Santa Cruz Center, 09/15/18, Nogales, AZ, Carlos Valdes, MBA, CEO, Zigma Consulting LLC

Languages

Spanish
Full Professional
English
Full Professional

References

  • Job Barron - Supervisor @ The ILS Company (520) 313-1467 - job.barron@ilscompany.com
  • Edgardo Pierson - 520-987-1200
  • Selene Alcantar - 520-475-1145

Timeline

Logistics Customer Service Team lead

The ILS Company
09.2023 - Current

Distribution Center Supervisor

Amphenol Optimize
- Current

Import/Export Supervisor

Amphenol Optimize

Shipping Clerk for leading distribution center

Amphenol Optimize

Game clerk attendant/cashier/party attendant

Peter piper pizza

MICROSOFT EXCEL: INTERMEDIATE LEVEL DIPLOMA -

ZIGMA CONSULTING LLC

High School Diploma -

Rio Rico High School

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