Saul Diaz
Pharmacy Technician
Tucson,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Pharmacy Operations Specialist
Tabula Rasa Healthcare
Tucson, AZ
01.2020 - 03.2023
- Motivated and trained employees to maximize team productivity.
- Tracked and analyzed reports to determine needed improvements.
- Collected, arranged, and input information into database system.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Analyzed department metrics and performance and reported findings to management.
- Developed and updated tracking spreadsheets using Program.
Information Provider
Medication Management Center
Tucson, AZ
07.2015 - 01.2019
- Contact patients over the phone (mainly cold calls), reconicel medication lists, collegt allergy and medical conditons, as well as any other important information
- Schedule appointments with the pharmacists, contact medical providers.
Repackaging Specialist
Humana
Tucson, AZ
11.2014 - 01.2015
- Counting and repacking medications
- Using various automated counting machines (Eyecon, Kirby, etc.) to count out meds, checking and restocking inventory
- Helping ensure that the rooms being used to count each medication are cleaned properly
- Help retrieve certain medications being ordered to be shipped out to certain clinics.
Pharmacy Technician Lead
APAC Customer Services
Tucson, AZ
01.2012 - 11.2014
- Data Entry, entering in mailed in or faxed in prescriptions, helping resolve procedure or system issues, overseeing and making necessary changes to all billable hours, managing all schedules hours and overtime hours, ensuring the team is up to date on all current procedures and regulations.
Pharmacy Technician
Golden West Medical Center P.C
Tucson, AZ
11.2009 - 12.2011
- Filling prescriptions, restocking inventory, counting medication, making sure pharmacy area is clean and organized, changing ribbon and labels for medication when out, making sure have enough supplies in pharmacy ex
- Bottles/vials
- Volunteer Services, Licenses or certification
- Fundraising events by working in food and rodeo events, little league umpire, little league baseball team assistant/coach
- Volunteered at church nursery taking care of infants and toddlers.
Education
Pharmacy Technology
Pima Medical Institute
Tucson, AZ 09.2008 - 04.2009
Pima Community College
Tucson, AZ 09.2007 - 05.2008
General Studies
Grand Canyon University
Phoenix, AZ 09.2006 - 05.2007
Skills
Customer Relations
Data Entry
Organization and Time Management
Multitasking Abilities
Active Listening
Self-Motivated
Interpersonal Communication
Cultural Awareness
Training and Development
Flexible and Adaptable
Teamwork and Collaboration
Dependable and Responsible
Decision-Making
Analytical and Critical Thinking
MS Office
Problem-Solving
Excellent Communication
Patient-focused care
Documentation and reporting
Answering questions
Quality assurance
Gathering information
Problem-solving skills
Customer support
Inbound phone calls
Additional Information
I have experience in the use of Microsoft word, excel and PowerPoint. I have had the opportunity to work both in the call center setting as well as behind the scenes in helping manage and run a call center. I am PTCB certified and also have my Arizona License as a Pharmacy Technician.
Certification
CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Operations Specialist
Tabula Rasa Healthcare
01.2020 - 03.2023
Information Provider
Medication Management Center
07.2015 - 01.2019
Repackaging Specialist
Humana
11.2014 - 01.2015
Pharmacy Technician Lead
APAC Customer Services
01.2012 - 11.2014
CPhT - Certified Pharmacy Technician
11-2011
Pharmacy Technician
Golden West Medical Center P.C
11.2009 - 12.2011
Pharmacy Technology
Pima Medical Institute
09.2008 - 04.2009
Pima Community College
09.2007 - 05.2008
General Studies
Grand Canyon University
09.2006 - 05.2007