SAUL GONZALEZ
Long Beach,CA
Summary
Customer-focused individual with a passion for delivering honest and exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
HVAC Technician
K & S Air Conditioning
Orange, California
10.2025 - 04.2026
- Utilized diagnostic tools to identify malfunctioning components in equipment.
- Provided exceptional customer service by addressing client inquiries and concerns.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Maintained accurate records of service calls and repairs performed.
Freezer/Cooler/Deli
Sam's Club
Long Beach, USA
08.2023 - 07.2025
- Worked in a fast-paced environment while maintaining a dependable and consistent work routine.
- Guided customers in locating products and making informed purchasing decisions.
- Supported older customers with various tasks, including item retrieval and assistance with shopping needs.
- Ensured cleanliness, organization, and safety within the work environment.
- Performed physically demanding tasks for extended periods while maintaining attention to safety and responsibilities.
- Operated manual and electric pallet jacks as part of daily work.
Cashier / Food Preparation
Cinnabon
Cerritos, USA
06.2021 - 12.2021
- Provided friendly and patient customer service in a fast-paced environment.
- Communicated with customers to understand their requests and provide appropriate assistance.
- Maintained professionalism and composure under pressure during busy periods.
- Maintained cleanliness, organization, and food-safety standards.
- Coordinated with coworkers to improve workflow while managing multiple responsibilities.
Education
High School Diploma -
Millikan High School
CaliforniaSkills
- Physical endurance
- Stand for long hours
- Physical fitness
- Physical assistance
- Basic computer and technology proficiency
- Adaptable to different communication styles
- Comfortable working with individuals with different needs
- Strong observation skills
Timeline
HVAC Technician
K & S Air Conditioning
10.2025 - 04.2026
Freezer/Cooler/Deli
Sam's Club
08.2023 - 07.2025
Cashier / Food Preparation
Cinnabon
06.2021 - 12.2021
High School Diploma -
Millikan High School