
Dependable and hardworking professional with hands-on experience in construction, low-voltage installation, heavy equipment operation, customer service, and hospitality. Skilled in equipment handling, technical installations, concrete finishing, pipe laying, and delivering strong customer support in fast-paced environments. Known for reliability, safety awareness, teamwork, and high-quality workmanship.
• Installed and serviced low-voltage systems including CCTV, alarm systems, access control, and structured cabling.
• Ran, terminated, and tested Cat5, Cat6, and fiber optic cabling.
• Mounted equipment, installed conduit, and ensured organized cable management.
• Read technical diagrams to ensure accurate installations.
• Troubleshot and resolved system issues to ensure full functionality.
• Maintained compliance with safety standards and job-site protocols.
• Assisted customers with merchandise selection and equipment rentals.
• Operated POS systems and processed transactions accurately.
• Managed inventory and restocked retail merchandise.
• Provided information on tee times, policies, and facility services.
• Maintained clean, organized retail space.
• Installed underground water, sewer, and drainage piping systems.
• Measured and aligned pipes to proper grade and slope.
• Assisted with trenching, backfilling, and soil compaction.
• Supported concrete forming and finishing for infrastructure projects.
• Followed local building codes and safety regulations.
• Poured, leveled, and finished concrete for slabs, sidewalks, curbs, and foundations.
• Used hand and power tools to smooth and shape surfaces.
• Applied finishing techniques including edging, broom finish, and sealing.
• Ensured proper curing to prevent cracks and surface defects.
• Read project plans and adhered to specifications.
• Operated Bobcat/skid steer for grading, excavation, and material movement.
• Performed site cleanup, debris removal, and material handling.
• Conducted daily equipment inspections and minor maintenance.
• Assisted construction teams to maintain project timelines.
• Managed high-volume inbound and outbound customer calls.
• Assisted customers with billing inquiries, account updates, and service concerns.
• Resolved complaints professionally while maintaining high customer satisfaction.
• Met performance goals for call time, resolution rates, and service quality.
• Delivered exceptional service in high-volume bar and lounge settings.
• Took beverage orders and served drinks accurately and efficiently.
• Processed payments and handled cash transactions responsibly.
• Maintained clean and organized service areas.
• Provided friendly, professional customer interaction to enhance guest experience.
• Performed deep cleaning of commercial buildings and construction sites.
• Operated industrial cleaning equipment including buffers and pressure washers.
• Sanitized and maintained facilities to meet health and safety standards.
• Handled cleaning chemicals safely and responsibly.
• Completed tasks efficiently under tight deadlines.
CORE COMPETENCIES
Low Voltage Systems Installation
Bobcat / Skid Steer Operation
Concrete Finishing & Pipe Laying
Heavy-Duty Cleaning & Site Preparation
Customer Service & Call Handling
Cash Handling & POS Systems
Equipment Maintenance & Safety Compliance
Time Management & Team Collaboration