Saul Hernandez
Austin,TX
Summary
Dynamic Small Business Owner with expertise in entrepreneurship, sales, and team leadership. Proven ability to build strong client relationships and lead teams to achieve business objectives. Adept at developing marketing/ sales strategies while ensuring operational efficiency in professional settings.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Fadebox LLC
Austin, TX
08.2019 - Current
- Oversaw daily operations for a successful boutique barbershop chain and grooming service.
- Succesfully own and operate 4 locations in Austin area
- Managed staff scheduling and client appointments to maximize workflow efficiency.
- Trained and mentored new barbers on techniques and customer service excellence.
- Developed marketing strategies to enhance clientele through social media engagement.
- Maintained inventory of grooming supplies and equipment to support operations.
- Ensured compliance with health and safety regulations within barbershop environment.
- Fostered positive team culture focused on collaboration and client satisfaction.
- Created and published content for social media channels to promote brand awareness.
- Collaborated with department heads to understand hiring needs and priorities.
- Product development and designing.
- Developed budgets and organizational goals.
Sales Consultant
AT&T Mobility
Austin, Tx
09.2015 - 10.2025
- Engaged customers to identify needs and recommend suitable products.
- Demonstrated product features to enhance customer knowledge.
- Upsold add-on items, including warranties and service plans, when appropriate.
- Cross-sold products and services to elevate average transaction value.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Managed inventory levels and organized product displays for optimal visibility.
- Trained new employees on sales techniques and store policies effectively.
- Utilized CRM software such as Salesforce for tracking leads and managing accounts.
Education
Lanier High School
Austin, TxSome College (No Degree) - Computer Science
Austin Community College
Austin, TXSkills
- Entrepreneurship and management
- Bilingual communication
- Sales strategy development
- Team leadership
- Customer relationship management
- Social media marketing
- Staffing
- Strategic planning
- Financial analysis
- Operations oversight
- Personnel management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Owner/Operator
Fadebox LLC
08.2019 - Current
Sales Consultant
AT&T Mobility
09.2015 - 10.2025
Lanier High School
Some College (No Degree) - Computer Science
Austin Community College