Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Saul Martinez

El Paso,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Part Sales Manager

AutoZone
07.2022 - Current
  • Strengthened team performance by conducting regular trainings on new products and industry trends.
  • Increased customer satisfaction by providing exceptional service and expert advice on part sales.
  • Boosted sales, effectively upselling and cross-selling relevant products to customers.
  • Enhanced teamwork through clear communication and collaboration in daily tasks.
  • Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
  • Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
  • Provided input on hiring decisions, contributing to a cohesive and skilled team of sales associates.
  • Cultivated a positive workplace culture by promoting open communication between team members.
  • Ordered parts from various distributors to fulfill demands.

Assistant Manager

Oil Changers
02.2020 - 05.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Cook

Wendy's
06.2020 - 10.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.

Education

No Degree - Human Resources Management

Business Administration, University of Texas At El Paso
El Paso, TX
05.2026

High School Diploma -

Horizon High School
El Paso, TX
06.2018

Skills

  • Pricing strategy
  • Promotions planning
  • Problem-solving skills
  • Team Leadership
  • Verbal and written communication
  • Operations Management
  • Training and coaching
  • Goal Setting
  • Complex Problem-Solving
  • Inventory Management
  • Performance Tracking
  • Performance Evaluations

Accomplishments

  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Built productive, successful team using key training and development strategies.

Certification

  • Online Negotiation course, 2023
  • HRCI Human Resource Associate Certificate

Languages

Spanish
Native or Bilingual

Timeline

Part Sales Manager

AutoZone
07.2022 - Current

Cook

Wendy's
06.2020 - 10.2020

Assistant Manager

Oil Changers
02.2020 - 05.2022

No Degree - Human Resources Management

Business Administration, University of Texas At El Paso

High School Diploma -

Horizon High School

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Saul Martinez