Saul Martinez
Santa Ana,CA
Summary
Dynamic and results-driven professional with a strong background in retail and fast food, notably at Costco Wholesale. Proven ability to enhance customer service and optimize inventory management. Recognized for effective teamwork and a high sense of urgency, driving operational excellence and staff engagement initiatives. Committed to delivering exceptional results in fast-paced environments.
Developed leadership and operational management skills in fast-paced, customer-focused environment. Skilled in team coordination and conflict resolution, with focus on improving efficiency and service quality. Eager to transition into new field, leveraging these transferable skills to contribute effectively in different setting.
Overview
1
1
year of professional experience
Work History
Merchandiser
Costco Wholesale
11.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized paper, fabric and props to create displays.
Manager on Duty
Raising Cane's Chicken Fingers
03.2024 - 10.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Associate of Arts - Business Administration
Golden West College
Huntington Beach, CA06-2025
Skills
- Reliable and punctual
- Friendly and outgoing
- Retail
- fast food
- Multitasking
- Customer service
- Time management
- Teamwork and collaboration
- quick adaptor
- high Sense Of Urgency (SOU)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Merchandiser
Costco Wholesale
11.2024 - Current
Manager on Duty
Raising Cane's Chicken Fingers
03.2024 - 10.2024
Associate of Arts - Business Administration
Golden West College
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