Saul Mejia
Riverside,CA
Summary
Highly proactive manager with 20 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
The Habit Burger Grill
05.2013 - Current
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Ensured compliance with all health department regulations as well as company policies and procedures.
General Manager
Daphne's California Greek
03.2003 - 05.2013
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Inspect kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Skills
- Kitchen equipment operation and maintenance
- Recruitment
- Kitchen staff coordination
- Inventory Management
- Cost Control
- Staff Scheduling
- Guest Relations
- Employee Retention
- Adaptable
- Problem-Solving
- Quality Control
Certification
- ServSafe Manager Certification
Timeline
General Manager
The Habit Burger Grill
05.2013 - Current
General Manager
Daphne's California Greek
03.2003 - 05.2013
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